Inventory & Customer Experience Specialist

The Paper Store, Inc.; Millbury (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Paper Store, Inc. is seeking a Stockroom Specialist to deliver outstanding customer experiences by utilizing the GUEST service approach and maintaining organized backroom operations.

You will greet customers, share product knowledge, and support inventory controls while contributing to store profitability. Ideal candidates will be able to multitask, lift up to 50 lbs, and work a flexible schedule including nights and weekends.

Qualifications

• Experience in specialty retail is preferred.
• Ability to multitask while assisting customers.
• Flexible schedule including nights, weekends, and holidays.
• Ability to lift and mobilize up to 50 lbs.
• Proficient in Microsoft Office and POS systems.

Responsibilities

• Act as a TPS Champion delivering World Class Service.
• Greet and welcome customers warmly while understanding needs.
• Explain product features with in-depth knowledge.
• Suggest additional items to build sales using effective techniques.
• Maintain stock room organization and inventory control.

Skills

Customer service

GUEST service

Sales techniques

Team leadership

Inventory control

Product knowledge

Training

Communication

Tools

Microsoft Office

POS Systems

Job description

The Paper Store, Inc. is seeking a Stockroom Specialist to deliver outstanding customer experiences by utilizing the GUEST service approach and maintaining organized backroom operations.

You will greet customers, share product knowledge, and support inventory controls while contributing to store profitability. Ideal candidates will be able to multitask, lift up to 50 lbs, and work a flexible schedule including nights and weekends.