Inventory & Customer Care Specialist

Paradies Lagardere Default; Jamaica (VT); On-site; USD 31,000 - 38,000; Full time

Job summary

Paradies Lagardere seeks a detail-oriented associate to prioritize customer service, manage inventory, and support store operations in Atlanta, GA. You will handle receiving, cycle counts, returns, transfers, and maintain safe, clean work areas.

The role requires strong communication, urgency, and the ability to adapt to changing priorities, with experience in warehouse retail or customer service preferred.

Qualifications

• High school diploma or equivalency required / Bachelor’s degree preferred.
• Minimum one year of warehouse retail or customer service experience required.
• Must have strong customer service and effective communication skills.
• Work with a consistent sense of urgency.
• Able to prioritize and handle several projects at once.
• Must be a self-starter and ability to work with minimal instruction.
• Able to adapt to changing priorities and unexpected situations.

Responsibilities

• Put the customer first at all times, (internal and external customers).
• Provide best in class customer service through efficient inventory control processes and distribution.
• Proper utilization and respect for company issued tools and resources, with applications based on security practices of work environment.
• Create and maintain good working relationships with fellow associates.
• Maintain store / stockroom / warehouse appearance with respect to creating a safe working environment in compliance with Health & Safety regulations, visual merchandising, housekeeping and maintenance standards.
• Efficiently and accurately conduct receiving, cycle counts, product returns, transfer transactions, etc. on our handheld or Company equipment.
• Efficiently and accurately complete any required process controls (paperwork, etc.).
• Ensure consistent application of stock security as per defined processes.
• Be able to resolve inventory control issues and elevate as required.
• Accurately report and follow up on all IMT issues.
• Identify and report to management discrepancies according to defined process.
• Price stock and assist in store stocking, where required.

Skills

Customer service

Communication

Urgency

Education

High school diploma or equivalency

Bachelor’s degree preferred

Job description

Paradies Lagardere seeks a detail-oriented associate to prioritize customer service, manage inventory, and support store operations in Atlanta, GA. You will handle receiving, cycle counts, returns, transfers, and maintain safe, clean work areas.

The role requires strong communication, urgency, and the ability to adapt to changing priorities, with experience in warehouse retail or customer service preferred.