Inventory Control Specialists

ImageFIRST; St. Louis (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Pet insurance

Hospital indemnity insurance

401k match

Paid Time Off

Tuition reimbursement

Referral program

Great company culture

Collaborative team

Job summary

ImageFIRST in Missouri is hiring for an on-site role to establish and maintain strong customer relationships through responsive service strategies. The position runs Monday through Friday, 6:00 am to 2:30 pm, with a starting hourly rate of $19.50.

Responsibilities include managing customer linen inventory, audits, and coordinating with DSM/GM; minimum qualifications include inventory management experience, at least one year in customer service, HS diploma, and ability to lift 50 pounds.

Qualifications

• Experience in material and inventory management.
• At least 1 year of customer service experience.
• High School Diploma required; some college coursework preferred.
• Some delivery/route experience preferred; must be computer literate and have a clean driving record.

Responsibilities

• Maintain and audit customer linen inventory and counts.
• Communicate effectively by phone, email, and in person.
• Identify root causes and develop corrective actions based on data.
• Support inter‑departmental cooperation and company goals and values.
• Ensure 100% completion of quarterly customer contacts and audits.
• Maintain accurate inventory at customer locations and report to DSM/GM.
• Coordinate with teams to drive account improvements and new services.

Skills

Inventory management

Customer service

Computer literacy

Physical stamina

Clean driving record

Education

High School Diploma

Job description

Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page https//www.imagefirst.com/company/

This is a position requiring the employee to establish, maintain and build strong customer relationships through responsive and creative service strategies.

This position works onsite Monday through Friday 600 am-230 pm. Starting hourly rate is $19.50

RESPONSIBILITIES

• Knowledge Practical insight specific to the textile services industry and operations
• Communication Excellent oral, written, phone and face to face
• Decision Making Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information
• Professionally respect and embrace our company’s Goals and Values
• Manage customer inventory (audits, scrub counts, linen reconciliations)
• Provide support to facilitate improvement with working relationships and inter-departmental cooperation
• Conduct daily clean return audits as needed
• Ensure 100% completion of quarterly customer contacts and audits
• Manage and maintain accurate inventory at customer locations.
• Manage daily communication of customer interactions to DSM/GM
• Account improvement with new products and services

MINIMUM QUALIFICATIONS

• Experience in material and inventory management
• Minimum of 1-year experience with customer service and ensuring customer satisfaction
• High School Diploma required; some college coursework preferred
• Some delivery or route experience preferred
• Must be computer literate
• Must have a clean driving record
• Ability to lift 50+ pounds and push and pull carts of linen

PREFERRED QUALIFICATIONS

• Ability to analyze sales opportunities and assess customer needs
• Excellent leadership, interpersonal, motivational, and customer service skills
• Detail-oriented with excellent follow up, creativity, problem solving, conflict management, and organizational skills
• Able to interpret reports and performance tracking mechanisms
• High energy with the ability to multi-task
• Ability to maintain a pleasant and positive attitude under unpleasant and diverse situation
• Be Respectful Value all we come in contact with
• Be Remarkable Create a positive moment with every interaction
• Be Safe Keep ourselves and those around us safe
• Be Honest Be guided by truthfulness in all we do
• Weekly pay
• Pet, Legal, and Hospital Indemnity Insurance
• 401k (match)
• Paid Time Off Package
• Tuition Reimbursement
• Referral Program
• Great company culture
• Collaborative team environment

EOE / Drug-Free Workplace

We are proud to be an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, anddiversityof our associates.