Inventory Control Specialist

Rackspace US, Inc.; Virginia; On-site; USD 38,000 - 56,000; Full time

Job summary

Rackspace US, Inc. is seeking an Inventory Control Specialist for the Ashburn, VA data center. This on-site role supports inventory controls, 5S housekeeping, and safety compliance, with first shift hours 7 am–4 pm or 8 am–5 pm, Monday–Friday.

A high school diploma is required and a Bachelor's degree is preferred. 1–2 years of related experience is expected. You will process internal tickets, handle inbound/outbound shipments, conduct cycle counts, and assist in training.

Qualifications

• High School Diploma or regional equivalent required.
• Bachelor's degree preferred, preferably in a field related to the role.
• 1-2 years of work experience in the role's duties.
• Minimum of 1 year of experience operating a computer.

Responsibilities

• Manage and process internal tickets with limited supervision.
• Process equipment returning to the secured inventory stockroom.
• Execute physical movements of inventory.
• Maintain 5S and housekeeping practices.
• Participate in cycle counts and reconciliation for the counting process.
• Coordinate inbound and outbound shipments with freight companies.
• Process all shipping and receiving documentation.
• Process all return materials, including sub-assembly build.
• Learn and adhere to safety policies and required certifications.
• Assist in training of new and existing controllers.

Education

High School Diploma

Bachelor's degree preferred

Job description

The Inventory Control Specialist ensures accountability and security of data center inventory. Understands and adheres to company safety policies and procedures, as well as documented inventory controls and practices. Provides service in alignment with Rackspace Core Values, including FANATICAL support. Location: On-site at the Rackspace Data Center in Ashburn, VA Shift: First Shift 7 am - 4:00 pm or 8 am - 5:00 pm Monday - Friday Background: United States Citizenship is required

Key Responsibilities

• Manage and process internal tickets (with limited supervision).
• Process equipment returning to the secured inventory stockroom.
• Execute physical movements of inventory.
• Maintain meticulous 5S and housekeeping practices.
• Participate in the root cause analysis method to investigate any customer-impacting events.
• Participate in regularly scheduled inventory-related meetings.
• Assist in training of new and existing controllers.
• Learn and demonstrate understanding of all safety policies, procedures, and requirements, including acquisition of any required certifications.
• Address inquiries from other internal/external departments.
• Stock materials following industry handling standards.
• Process hard drives containing data through the drive wiping and destruction processes.
• Process requisitions.
• Participate in counts and assist in reconciliation for the cycle counting process.
• Process reinstatements.
• Process all return materials, including sub-assembly build.
• Pull and assign items to fulfill customer contracts and upgrades.
• Replenish inventory using kanban and min/max methodology.
• Process materials for disposals.
• Coordinate inbound and outbound shipments and properly communicate with freight companies.
• Process international shipments adhering to industry standards.
• Process inbound receipts required for custom products.
• Package all shipments in alignment with documented company standards.
• Complete all shipping and receiving documentation.
• Process inter-organization transfers.
• Demonstrate no less than full performance in a continuous, consistent, measurable manner.
• Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers.
• Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers.

Knowledge

Entry-level knowledge and experience with inventory management processes and tools in a global matrixed organization

Education

High School Diploma or regional equivalent required Bachelor's Degree preferred, preferably in a field related to the role.

Experience

1-2 years of work experience in the role's duties required. Minimum of 1 year of experience in a role operating a computer. #LI-AW1 #LI-Onsite

Compensation

Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $38,213.00/year in our lowest geographic market up to $55,970.20/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.

About Rackspace Technology

Rackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability, security, and compliance that regulated and mission-critical environments demand. We support customers in more than 120 countries with AI capabilities spanning private cloud, public cloud, applications, data and cyber resilience. More on Rackspace Technology Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. Embrace Technology. Empower Customers. Deliver the Future. Excellence: We’re an accountable, disciplined, high‑performing company with proven results. Customer‑driven: We’re proactive, collaborative and committed to success for our customers. Expertise: We’re passionate learners, rooted in our customers’ business to provide unbiased solutions. Agility: We’re adopting new technologies and evolving services to meet customers where they are in their journey. Compassion: We’re one team, doing the right thing for our customers, communities and each other. We’re looking for team members who are ready to unleash their creativity, collaborate with talented coworkers and make a lasting impact in the IT field. Could that be you?

Company Values

• Excellence: We’re an accountable, disciplined, high‑performing company with proven results.
• Customer‑driven: We’re proactive, collaborative and committed to success for our customers.
• Expertise: We’re passionate learners, rooted in our customers’ business to provide unbiased solutions.
• Agility: We’re adopting new technologies and evolving services to meet customers where they are in their journey.
• Compassion: We’re one team, doing the right thing for our customers, communities and each other.