Inventory Control & Process Improvement Specialist

ChicknLegs; Raleigh (NC); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision benefits

Paid time off: vacation, sick time, &-

Paid parental leave

Simple IRA with match

Educational assistance plan

Flexible schedule

Free snacks and bevvies

Professional growth opportunities

Company events and culture initiatives

People-first work environment

Job summary

ChicknLegs is seeking an Inventory Control Associate to ensure inventory accuracy, organization, and accountability across the warehouse. You will perform cycle counts, investigate discrepancies, and reconcile physical stock with our systems, collaborating with Warehouse Operations, Customer Experience, Finance, and other teams to resolve issues.

You’ll be curious when numbers don’t match, trace issues through processes, and contribute to root-cause analysis to prevent recurring discrepancies.

Qualifications

• Experience in inventory control, warehouse operations, or similar roles.
• Experience performing cycle counts, reconciliations, or adjustments.
• Strong attention to detail and ability to analyze data from systems.

Responsibilities

• Perform scheduled and targeted cycle counts across warehouse locations and products.
• Compare physical inventory to system quantities and identify discrepancies.
• Maintain accurate inventory records within warehouse and inventory management systems.
• Monitor inventory accuracy and identify unusual activity or recurring discrepancies.
• Document inventory issues, findings, adjustments, and resolutions accurately.
• Trace inventory transactions to determine where discrepancies occurred.
• Escalate issues requiring cross-functional support and follow through to resolution.

Skills

Inventory control

Cycle counting

Attention to detail

Analytical skills

Problem solving

Communication

Cross-functional collaboration

Independent work

System data interpretation

WMS experience

Tools

WMS

Job description

ChicknLegs is on a mission to bring fun and crazy moments to athletes everywhere.

We're the fastest-growing running brand in America — and have been featured in the Inc. 5000 Fastest-Growing Companies in America the past two years!

You can find our products at ChicknLegs.com, where we ship worldwide, in 1,000+ retailers nationwide, and in select retail stores abroad.

ChicknLegs values:

✔ FAST: Decide today, fix tomorrow
✔ FUN: Take work seriously, not ourselves
✔ SCRAPPY: Do more with less
✔ COMMUNITY: We run together
✔ NO EGO: Best idea wins
✔ SAY YES: Down for anything

The Role

We're looking for an Inventory Control Associate to help make sure ChicknLegs inventory is accurate, organized, and accounted for throughout our warehouse.

You'll perform cycle counts, investigate inventory discrepancies, reconcile physical inventory with our systems, and help identify why inventory issues happen in the first place.

This isn't just a counting role. We want someone who is curious when the numbers don't match, can trace an issue through our systems and warehouse processes, and follows problems through to resolution. You'll work closely with Warehouse Operations, Customer Experience, Finance, and other teams to solve inventory issues and improve the processes that cause them.

What You'll Do

Inventory Control + Cycle Counting

• Perform scheduled and targeted cycle counts across warehouse locations and products
• Compare physical inventory to system quantities and identify discrepancies
• Maintain accurate inventory records within warehouse and inventory management systems
• Monitor inventory accuracy and proactively identify unusual activity, recurring discrepancies, or potential issues before they impact fulfillment
• Ensure inventory is properly organized, labeled, and stored to support accurate counting and picking
• Support physical inventories and inventory-related audits
• Research inventory discrepancies related to receiving, fulfillment, returns, transfers, adjustments, and other warehouse activity
• Trace inventory transactions through warehouse and inventory systems to determine where discrepancies occurred
• Reconcile physical inventory with system records and make or recommend appropriate adjustments
• Document inventory issues, findings, adjustments, and resolutions accurately
• Escalate issues requiring additional investigation or cross-functional support and follow them through to resolution

Root Cause Analysis + Process Improvement

• Investigate why inventory discrepancies occur rather than simply correcting quantities
• Identify patterns and recurring issues contributing to inventory inaccuracies
• Work with warehouse team members and other departments to understand process breakdowns and determine root causes
• Recommend and help implement corrective actions and process improvements that prevent recurring discrepancies
• Use inventory data and reporting to identify trends, risks, and opportunities to improve inventory accuracy and operational efficiency

Warehouse Operations Support

• Partner with Warehouse Operations to ensure inventory movements and transactions are recorded accurately and on time
• Support receiving, put-away, picking, packing, transfers, returns, and other inventory-related activities as needed
• Identify warehouse process gaps that may affect inventory accuracy and communicate them to the appropriate team members
• Maintain a clean, organized, and safe work environment

Ideal Qualifications

• Previous experience in inventory control, warehouse operations, fulfillment, distribution, or a related environment preferred
• Experience performing cycle counts, inventory reconciliations, and/or inventory adjustments preferred
• Experience using a warehouse management system (WMS) or inventory management system preferred
• Strong attention to detail and organizational skills
• Strong analytical and problem-solving skills
• Able to investigate discrepancies, identify patterns, and follow issues through to resolution
• Comfortable working with system data, reports, and spreadsheets to investigate inventory activity
• Able to learn new systems, processes, and workflows quickly
• Able to work independently while collaborating effectively with warehouse and cross-functional teams
• Able to prioritize multiple issues in a fast-moving environment
• Strong communication skills and ability to clearly explain findings, issues, and recommended solutions
• Experience in e-commerce, distribution, apparel, or fulfillment is a plus
• Strong judgment, ownership, and follow-through
• ChicknLegs super fan — duh

If you don’t meet every single qualification but are excited about this role, we still encourage you to apply.

What Success Looks Like

Success in this role means:

✔ Our physical inventory matches what our systems say we have
✔ Cycle counts are completed accurately and on time
✔ Inventory discrepancies are investigated and resolved quickly
✔ Inventory adjustments are accurate and well-documented
✔ Recurring discrepancies decrease because we're fixing their causes — not just correcting the numbers
✔ Inventory issues are identified before they become bigger operational problems
✔ Warehouse processes continuously improve as we learn where and why errors occur

Culture + Personality

✔ You're extremely detail-oriented
✔ You notice when something doesn't make sense
✔ You're curious + want to understand why something happened
✔ You don't stop at fixing the number
✔ You take ownership + follow things through
✔ You're organized + reliable
✔ You’re adaptable + resourceful
✔ You're comfortable working independently and as a team
✔ You communicate openly + clearly
✔ You're proactive about solving problems

✔ Competitive compensation
✔ Medical, dental, and vision benefits
✔ Paid time off: vacation, sick time, and holidays
✔ Paid parental leave
✔ Simple IRA with match
✔ Educational assistance plan
✔ Flexible schedule
✔ Free snacks and bevvies to keep you going
✔ Opportunities for professional growth and development
✔ Company events, team outings, and culture initiatives
✔ A supportive, people-first work environment

Equal opportunity Employer

ChicknLegs is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.