Inventory Control Coordinator

Zimmer Biomet; Norfolk (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Zimmer Biomet is seeking an Inventory Control Coordinator to oversee field/distributor inventory and ensure accurate data through physical and system reconciliations. This role protects company assets and aims to improve customer satisfaction.

You will investigate variances, disposition disputed inventory, and generate regular reports, while collaborating with sales and operations to optimize inventory levels and performance.

Qualifications

• 2+ years of related inventory control experience.
• Experience with inventory control practices and data analysis.
• SAP experience preferred.
• Must have a valid driver's license.

Responsibilities

• Investigates inventory variances and identifies root causes.
• Researches, dispositions, and reports disputed inventory.
• Reconciles missing or late inventory reports daily.
• Facilitates return/exchange of expired or recalibrated products between warehouse and field personnel.
• Manages systematic movement of inventory and data integrity.
• Conducts research for product recalls as needed.
• Generates weekly/monthly and ad-hoc reports.

Skills

MS Excel

Customer service

Communication

Attention to detail

Analytical skills

Organizational skills

Teamwork

Problem solving

Cross-functional collaboration

Tools

SAP

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Inventory Control Coordinator is responsible for the control and communication around field/distributor inventory both physically and systematically, through monitoring, traceability, and reconciliations. This position supports all department goals, especially those that seek to optimize field inventory levels and protect company assets while elevating the satisfaction of the customer’s experience.

How You'll Create Impact

• Investigates inventory variances and works cross-departmentally to identify root cause and recommend solutions.
• Responsible for the timely research, disposition, and reporting of disputed inventory.
• Review and reconcile missing/late inventory reports on a daily basis.
• Facilitates the return/exchange of expiry dated/calibrated products between warehouse and field personnel, as required.
• Controls the systematic movement of inventory and data integrity.
• Conducts research as necessary for product recalls.
• Generates regular weekly/monthly reporting as well as all ad-hoc reporting.
• Manages all communication and administrative functions related to the termination of distributor inventory accounts.
• Various other administrative duties as assigned or requested.
• Perform duties in compliance with applicable regulations and standards such as FDA Quality System Regulation and ISO (International Organization for Standardization).
• Follow all standard operating procedures, written and oral, at all times.
• Assist with strategic inventory request and fulfillment
• Monitor and assist with asset placement and recovery through cross functional collaboration with sales and operations
• Manage inventory outflow of loose inventory requests
• Manage resolution on asset return variances
• Assist with brand rationalization recovery and disposition efforts

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Computer literate with intermediate to advanced familiarity with MS Excel
• Strong customer service orientation
• Strong written and verbal communication skills, especially the ability to foster positive relationships with all internal and external (sales) personnel
• Results oriented with the ability to accomplish work in a team environment
• Strong attention to detail
• Demonstrated enthusiasm and willingness to learn
• Ability to work unsupervised on assigned tasks
• Demonstrated analytical skills, especially in the areas of process improvement and problem solving.
• Highly developed organizational skills - able to handle multiple high priority tasks/projects concurrently

Your Background

• 2+ years related experience, preferably within the medical device industry
• Experience with Inventory Control practices and data analysis.
• SAP experience and proficiency preferred
• Must have a valid driver's license

Travel Expectations

• Up to 5%

EOE/M/F/Vet/Disability