Inventory and Planning Manager

Rustler Hat Co.; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Rustler Hat Co. is seeking an Inventory & Planning Manager to own movement, accuracy, and planning of inventory across our business.

The role oversees inventory from warehouse receipt to storefront, e-commerce, and offsite events, ensuring accuracy and timely availability. Responsibilities include monitoring sales, stock levels, and product performance to plan future inventory, while maintaining clear visibility into inventory levels and discrepancies.

Qualifications

• Extremely organized and detail-oriented performer.
• Strong analytical skills with data-driven decision making.
• Able to coordinate across warehouse, storefront, events, and leadership teams.
• Willing to be hands-on with both planning and physical inventory tasks.
• Experience with inventory management software and ERP/WMS systems.

Responsibilities

• Receive all incoming inventory at the warehouse and verify shipments against POs.
• Maintain accurate counts in physical and digital inventory systems.
• Coordinate storefront replenishments and timing from the warehouse.
• Oversee e-commerce and wholesale order fulfillment from the warehouse.
• Forecast future inventory needs and manage reorder quantities.
• Develop and maintain regular inventory reporting and processes.

Skills

Highly organized

Detail-oriented

Analytical skills

Data-driven decisions

Cross-functional coordination

Hands-on

Tools

Inventory management software

ERP / WMS systems

Job description

Rustler Hat Co. is looking for a highly organized, detail-oriented Inventory & Planning Manager to own the movement, accuracy, and planning of inventory across our business.

This role will oversee inventory from the moment product arrives at our warehouse through its movement to our storefront, e-commerce operation, and offsite events. The Inventory & Planning Manager will ensure our physical inventory matches our systems, product gets where it needs to be on time, and our team has clear visibility into inventory levels.

Beyond day-to-day inventory management, this person will also play an important role in planning future inventory needs by monitoring sales, sell-through, stock levels, and product performance to help determine when and how much we should reorder.

This is a hands-on role for someone who loves organization, systems, problem-solving, and making sure nothing falls through the cracks.

Key Responsibilities

Inventory Receiving & Management

• Receive all incoming inventory at the Rustler Hat Co. warehouse.
• Verify incoming shipments against purchase orders and packing slips for accuracy.
• Accurately receive inventory into our inventory management systems.
• Organize and maintain warehouse inventory so product is easy to locate, count, and pull.
• Maintain accurate physical and digital inventory counts across all locations.
• Investigate and resolve inventory discrepancies.
• Conduct regular cycle counts and assist with full physical inventory counts.
• Establish and maintain clear inventory organization, labeling, and storage processes.

Storefront Inventory Transfers

• Monitor inventory needs at our storefront and coordinate replenishment from the warehouse.
• Physically pull and prepare inventory being transferred to the store.
• Complete all corresponding inventory transfers within our systems so physical and digital inventory remain aligned.
• Work closely with the retail team to ensure high-performing products are appropriately stocked.
• Identify low-stock and out-of-stock products before they become an issue.

E-Commerce & Wholesale Order Fulfillment

• Oversee the accurate and timely fulfillment of all online and wholesale orders from the warehouse.
• Pull, pack, and ship e-commerce orders according to established fulfillment timelines.
• Verify products, quantities, sizes, and other order details before shipments leave the warehouse.
• Troubleshoot fulfillment issues, including incorrect inventory, missing products, damaged merchandise, lost shipments, or shipping discrepancies.
• Help develop and maintain efficient packing and shipping processes as order volume grows.
• Coordinate inventory needs for Rustler Hat Co. offsite events.
• Pull, count, organize, and prepare merchandise for each event based on event requirements.
• Ensure event inventory is accurately transferred within our inventory system before leaving the warehouse.
• Prepare inventory for pickup by the team member responsible for the event.
• Receive and reconcile remaining inventory after events.
• Ensure returned merchandise is counted, properly transferred back into inventory, and returned to its appropriate warehouse or storefront location.
• Investigate and resolve discrepancies between inventory sent to events, inventory sold, and inventory returned.

Inventory Planning & Reordering

• Monitor inventory levels, sales velocity, sell-through, and product performance.
• Identify products that need to be reordered and recommend appropriate reorder quantities.
• Help forecast future inventory needs based on historical sales, seasonality, upcoming events, and business growth.
• Flag slow-moving inventory and potential overstock situations.
• Partner with leadership and relevant teams on future product orders and inventory investments.
• Maintain visibility into incoming purchase orders and expected delivery dates.
• Help ensure Rustler Hat Co. has enough inventory to support retail, e-commerce, and event demand without unnecessarily overstocking product.

Reporting & Process Improvement

• Develop and maintain regular inventory reporting, including stock levels, sell-through, inventory discrepancies, and reorder needs.
• Identify weaknesses or inefficiencies in current inventory processes and implement better systems.
• Create clear processes for receiving, transferring, pulling, returning, and counting inventory.
• Maintain a high level of inventory accuracy across the business.
• Serve as the primary point person for inventory-related questions and issues.

What We're Looking For

• Extremely organized and detail-oriented.
• Comfortable working with both physical inventory and inventory management software.
• Strong analytical skills and confidence working with sales and inventory data.
• Able to identify patterns and use data to make thoughtful inventory recommendations.
• Proactive problem-solver who notices discrepancies and follows them through to resolution.
• Comfortable working in a fast-paced, growing retail environment.
• Strong communication skills and ability to coordinate across warehouse, retail, events, and leadership teams.
• Able to manage multiple deadlines and priorities at once.
• Willing to be hands-on—this position involves both computer-based planning and physically working with inventory.

Preferred Experience

• Previous experience in inventory management, retail operations, merchandise planning, purchasing, or a related field.
• Experience with retail/e-commerce inventory systems.
• Experience managing inventory across multiple locations or sales channels is a plus.
• Experience with apparel, accessories, consumer products, or high-volume retail is a plus.

Success in This Role Looks Like

• Our physical inventory consistently matches what is shown in our systems.
• Storefront inventory is replenished accurately and on time.
• Offsite event inventory is pulled, transferred, returned, and reconciled correctly.
• Inventory discrepancies are caught and resolved quickly.
• Leadership has clear visibility into what is selling, what needs to be reordered, and where we may be overstocked.
• Future inventory orders are increasingly driven by accurate data and thoughtful forecasting.
• Inventory processes become more organized, efficient, and scalable as Rustler Hat Co. continues to grow.