A logistics solutions provider in Peoria, IL is seeking a qualified individual to analyze inventory defects and ensure customer satisfaction. The ideal candidate should have experience in logistics or a distribution center, possess strong organizational and communication skills, and be proficient in Microsoft Excel. This role involves daily interaction with customers while maintaining relationships and preparing reports on production and quality. An Associate's Degree is preferred but not required.
Qualifications
Experience in transportation or logistics preferred.
Strong organizational skills and excellent communication abilities.
Moderate proficiency with office-based software.
Responsibilities
Analyze customer-reported defects on inventory.
Monitor daily productivity and KPI performance.
Interact with the customer daily to ensure satisfaction.
Serve as a liaison between the company and the customer.
Prepare reports related to production and quality.
Investigate and resolve quality-related issues.
Skills
Customer communication
Organizational skills
Advanced Microsoft Excel
Verbal communication
Education
Associate’s Degree
Tools
SAP
EWM
Job description
A logistics solutions provider in Peoria, IL is seeking a qualified individual to analyze inventory defects and ensure customer satisfaction. The ideal candidate should have experience in logistics or a distribution center, possess strong organizational and communication skills, and be proficient in Microsoft Excel. This role involves daily interaction with customers while maintaining relationships and preparing reports on production and quality. An Associate's Degree is preferred but not required.