Inventory Analyst

Universal Logistics Holdings, Inc.; Peoria (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

A logistics solutions provider in Peoria, IL is seeking a qualified individual to analyze inventory defects and ensure customer satisfaction. The ideal candidate should have experience in logistics or a distribution center, possess strong organizational and communication skills, and be proficient in Microsoft Excel. This role involves daily interaction with customers while maintaining relationships and preparing reports on production and quality. An Associate's Degree is preferred but not required.

Qualifications

• Experience in transportation or logistics preferred.
• Strong organizational skills and excellent communication abilities.
• Moderate proficiency with office-based software.

Responsibilities

• Analyze customer-reported defects on inventory.
• Monitor daily productivity and KPI performance.
• Interact with the customer daily to ensure satisfaction.
• Serve as a liaison between the company and the customer.
• Prepare reports related to production and quality.
• Investigate and resolve quality-related issues.

Skills

Customer communication

Organizational skills

Advanced Microsoft Excel

Verbal communication

Education

Associate’s Degree

Tools

SAP

EWM

Job description

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.

Our operation is based in Peoria, IL and supports CAT in the area. We manage and operate a warehouse facility providing pick and pack, sequencing, and inventory management support.

Responsibilities

• Analyze customer‑reported defects on inventory.
• Monitor daily productivity, SOP compliance, KPI performance, and invoicing.
• Interact with the customer daily to ensure clear communication and strong satisfaction.
• Serve as a liaison between the company and the customer, building and maintaining positive relationships.
• Use advanced Microsoft Excel skills; experience with SAP and EWM is beneficial.
• Prepare reports related to production, quality, safety, timeliness, staffing, maintenance, and discrepancies.
• Investigate and resolve quality‑related issues in a timely and accurate manner.
• Complete additional tasks assigned by the customer and/or Quality Supervisor.

Candidate Qualifications

• Experience in transportation, logistics, or a distribution‑center environment preferred.
• Strong organizational skills with excellent written and verbal communication abilities.
• Moderate proficiency with office‑based software.
• Able to maintain a standard 40‑hour workweek while working a flexible schedule when needed.
• Associate’s Degree preferred but not required.