Interventional Radiology Scheduling Coordinator

IR Centers®; Shawnee (KS); On-site; USD 35,000 - 60,000; Full time

Job summary

IR Centers is a multidisciplinary private practice endovascular lab. We are leading minimally invasive procedures across the U.S. by providing interventional radiology services in an outpatient setting.

As a Surgical Scheduler, you’ll greet callers, check patients in for appointments, and manage referral calls to schedule consultations and procedures promptly. Responsibilities include using the EMR to align physician availability with patient needs, updating demographics and insurance data, and

Qualifications

• High school diploma or equivalent.
• 2 years of medical scheduling experience.
• English.
• Bilingual (Preferred)

Responsibilities

• Greet callers warmly & provide courteous service.
• Understand the responsibility of serving as the first point of contact for patients at our practice.
• Use sound judgment in handling calls, especially when dealing with highly sensitive medical information.
• Answers calls within three-four rings.
• When scheduling patients, add and update demographics and insurance information thoroughly & accurately.
• Confirm, cancel, reschedule and update patient appointments as requested.
• Use the EMR system to match physician availability with patient needs and preferences.
• Schedule appointments based on clinic guidelines and specifications.
• Maintain and update scheduling systems so patient records are accurate for analysis.
• Communicate with physicians and staff about scheduling issues; consult with the office manager on system problems.
• Complete requests from other medical offices (faxing records, etc.).
• Address patient concerns efficiently.
• Use customer service principles to assist patients calmly.
• Perform other clerical duties as assigned by the office manager/administrator.

Skills

Scheduling

EMR

Multitasking

Communication

Customer service

Teamwork

Microsoft Office

Education

High school diploma

Tools

EMR systems

Microsoft Office

Job description

IR Centers is a multidisciplinary private practice endovascular lab. We are leading minimally invasive procedures across the U.S. by providing interventional radiology services in an outpatient setting.

As a Surgical Scheduler, you’ll greet callers, check patients in for appointments, and manage referral calls to schedule consultations and procedures promptly. Responsibilities include using the EMR to align physician availability with patient needs, updating demographics and insurance data, and