Interventional Psychiatry Support Specialist

Transformations Care Network; Wheeling (WV); On-site; USD 42,000 - 54,000; Full time

Job summary

Harmony, part of Transformations Care Network, is seeking an Interventional Psychiatry Support Specialist in Wheeling, WV. The role centers on assisting providers in delivering TMS therapy and related treatments with a patient-first approach.

The IPSS will support treatment administration, documentation, and coordination across sites, ensuring safety and regulatory compliance while delivering compassionate client care.

Qualifications

• Experience in clinical settings preferred.
• Strong communication and organizational abilities.
• Knowledge of medical authorizations is a plus.

Responsibilities

• Administer TMS treatments following physician protocols.
• Perform psychiatric rating scales and document outcomes.
• Schedule and manage client appointments.
• Assist with client intake and preparation, including vitals and insurance verification.
• Record client information and superbill documentation promptly.
• Provide compassionate support to clients with depression and other disorders.
• Deliver care while adhering to policies and regulations.
• Troubleshoot equipment setup during treatments.
• Collaborate with interventional psychiatry vendors for coordination.
• Provide coverage at all interventional service sites.

Skills

Medical office experience

Communication skills

Education

High School Diploma or GED

Associate or Bachelor’s Degree

Job description

Interventional Psychiatry Support Specialist

Location: Wheeling, WV, United States
Date Posted: Oct 29, 2026

At Harmony, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. Our Interventional Psychiatry Support Specialists (Medical Assistant) provide exceptional direct client care using innovative technology to assist clients in overcoming their life-long struggle of depression, anxiety, and OCD.

We are committed to providing clinically excellent, transformative mental health care to our clients and interventional services are a core part of this mission. The IPSS’s full-time primary role is to assist providers in the delivery of Transcranial Magnetic Simulation Therapy (TMS Therapy) as well as Spravato and Ketamine services while ensuring that the highest quality work standards are achieved and maintained according to practice policies and procedures. These team members are compassionate, dependable, organized, have effective communication skills, multitask, and work well with other team members.

Our Interventional Psychiatry Support Specialists appreciate the ability to build rapport with clients and support them as they receive relief from treatment resistant depression. As an IPSS team member, you will be able to witness the powerful impact of our services on the clients you work with as they find hope through your support.

Key Responsibilities:

• Administer TMS treatments following physician protocols, prioritizing client comfort and safety.
• Perform psychiatric rating scales, document outcomes, and report potential adverse events to the physician.
• Schedule and manage client appointments, adapting to their needs and making necessary adjustments.
• Assist with client intake, preparation, and support for various treatments, including vitals, care coordination, and insurance verification.
• Accurately record client information and session notes, completing superbill documentation promptly.
• Provide compassionate support to clients with depression and other disorders, demonstrating effective communication skills.
• Deliver excellent client care while adhering to company policies and regulatory requirements.
• Troubleshoot client comfort and equipment setup during treatments.
• Collaborate with interventional psychiatry vendors for seamless coordination.
• Provide support and treatment coverage at all our interventional service sites.
• Perform additional duties as assigned.

Qualifications:

• High School Diploma or GED
• Associate or Bachelor’s Degree (Preferred)
• 1 or more years of medical office experience (Preferred)
• Medical Assistant (Preferred)
• Knowledge of medical authorizations (Preferred),

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