Interpreter Services Leader, Medical Access & Operations

University of California - San Diego Medical Centers; San Diego (CA); On-site; USD 71,600 - 127,400; Full time

Job summary

The University of California - San Diego Medical Centers in San Diego is seeking an Interpreter Services Manager. This role is vital in ensuring superior language access services for Limited English Proficient patients. The manager will supervise medical interpreters, track program metrics, and engage with various stakeholders to enhance service delivery.

Candidates should have at least nine years of experience or a Bachelor’s degree with five years of relevant training. Essential qualifications include certification as a medical interpreter and solid knowledge of medical interpretation processes.

Qualifications

• Nine years of related experience, or 5 years with a Bachelor’s degree.
• Certification from a recognized medical interpreter program.
• Solid knowledge of medical interpretation services.

Responsibilities

• Supervise medical interpreters and department coordinators.
• Create and implement improvement plans.
• Monitor program metrics and provide updates to leadership.
• Mentor and coach direct reports.
• Perform medical interpretation and translation.

Skills

Medical interpretation

Leadership

Bilingual English/Spanish

EPIC systems

Lean Six Sigma

Education

Bachelor’s degree in a related area

Certification from a medical interpreter school

Tools

Microsoft Office Suite

Job description

The University of California - San Diego Medical Centers in San Diego is seeking an Interpreter Services Manager. This role is vital in ensuring superior language access services for Limited English Proficient patients. The manager will supervise medical interpreters, track program metrics, and engage with various stakeholders to enhance service delivery.

Candidates should have at least nine years of experience or a Bachelor’s degree with five years of relevant training. Essential qualifications include certification as a medical interpreter and solid knowledge of medical interpretation processes.