Interpreter I (FTE . 7 - Part-Time) - Spanish

Children's Wisconsin; Milwaukee (WI); On-site; USD 28,000 - 39,000; Part time

Job summary

Children’s Wisconsin is seeking an on-site Medical Interpreter in Milwaukee to facilitate communication between staff and patients and families who are non-English speakers. The role involves translating medical information, editing documents, and supporting scheduling and audits.

A Medical Interpreting course and ongoing certification are required, with course completion within 6 months preferred. The position is part-time (FTE .7, 28 hours/week), with weekday shifts and two Saturday evenings

Qualifications

• Bilingual in Spanish with strong translation and cultural mediation.
• Must pass verbal and written proficiency tests with an overall score of 80%.

Responsibilities

• Facilitates communication between clinical staff and patients/guardians using appropriate medical terminology.
• Interprets in appointments, meetings, examinations, and treatment.
• Provides sight translation of medical and health information.
• Attends educational sessions and committees to maintain expertise.
• Translate, proofread, and prepare materials in Epic or MS Word.
• Support scheduling, audits, and special projects as needed.
• Maintain national certification and ethics standards.
• Shift supports two evening Saturdays per schedule.

Skills

Bilingual Spanish

Customer service

Communication skills

Listening skills

Organizational skills

Multi-tasking

Analytical ability

Medical terminology

Education

High School diploma

Medical Interpreting course

Course enrollment acceptable (one semester completed)

National/interpreting certification maintenance

Tools

MS Word

Outlook

Excel

Electronic Health Record (Epic) usage

iPad usage

Job description

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day.

Facilitates basic communication between clinical staff and clients or patients, which includes parents or guardians. Communication may take place in a medical or community setting, providing interpretation, sight translation and/or simple translation on an AVS (After Visit Summary).

• Assists in facilitating communication between staff and clients or patients and their parents or guardians, before, during and after treatment using less complex medical terminology.

• Interprets in a variety of situations and settings, e.g. appointments, meetings, examinations, treatment or therapy sessions.

• Provides non-English speaking patients and families with an appropriate sight translation of medical/social/health care information and other important documents from an English version.

• Attends in‑services and educational meetings to maintain and enhance professional expertise. Attends and contributes to assigned committees, task forces, special projects.

• Translate, proof read, edit, and prepare the final version of written materials in the electronic health record (Epic) or MS Word.

• May provide additional down‑time support with scheduling, audits, special projects.

• Completion of Medical Interpreting course that includes ethics, medical terminology or proven linguistic ability in medical interpreting. required

• Current course enrollment accepted as long as one semester is complete, and course completion is within 6 months of hire. preferred

• High School graduate (or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED))

• 1+ years work experience required

• Bilingual who speaks, reads and writes proficiently in both native and target language (Spanish) with ability to break linguistic and cultural barriers between patients and medical staff.

• Ability to shift from one language to another in simultaneous and consecutive mode of interpreting.
  - Must pass verbal and written proficiency tests with an overall score of 80%.

• Knowledge of basic medical terminology used in primary care and dental services through completion of Medical Terminology class.

• Knowledge of the National Council on Interpreting in Health Care (NCIHC) code of ethics.

• Computer and word processing expertise including MS Word, Outlook, Excel, comfort with an iPad and working in our electronic health record.

• Good customer service skills, strong communication skills and excellent listening skills.

• Effective organizational skills with attention to detail including ability to prioritize and assess needs.

• Ability to multi-task in order to manage interpretation for more than one patient/family at a time.

• Analytical ability to complete audits, proof read translations and review scheduling; making recommendations for change.

• National certification must be maintained.

Plus one of the following:

• CCHI-Certified Healthcare Interpreter - Certification Commission for Healthcare Interpreters within 2 Years

or

• CMI-Certified Medical Interpreter - National Board of Certification for Medical Interpreters within 2 Years

Part-Time Benefits Eligible - FTE .7 (28 hours/week average):

Schedule varies by week but planned in advance.

Weekdays: 8 hour shifts with most daily start times of 8:30am mix of Mondays, Tuesdays Wednesdays and Fridays (No Thursdays or Sundays)

2 Saturday evening shifts per 4 week schedule - start time 1630 (4:30pm)

Locations: Milwaukee, New Berlin, Greenfield, Mequon.

Children’s Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

• one of the following: - N/A, CCHI-Certified Healthcare Interpreter - Certification Commission for Healthcare Interpreters, CMI-Certified Medical Interpreter - National Board of Certification for Medical Interpreters