Interpreter I - Spanish - Part-Time - FTE .5

Children's Wisconsin; Milwaukee (WI); Sur place; USD 28 000 - 41 000; Temps partiel

Résumé du poste

Children’s Wisconsin is seeking a part-time Medical Interpreter to support communication between clinical staff and patients, primarily Spanish-speaking families, across Forest Home Clinic, Milwaukee, New Berlin, and Greenfield.

The role requires completion of a medical interpreting course, current enrollment acceptable, and at least 1 year of general work experience with strong customer service and multitasking skills.

Qualifications

• Completion of a Medical Interpreting course including ethics and terminology.
• Current interpreting course enrollment accepted if one semester is complete and completion within 6 months.
• One year of general work experience preferred; interpreter experience encouraged.
• Bilingual in Spanish with ability to bridge linguistic barriers.
• National certification must be maintained.

Responsabilités

• Interpret between clinical staff and patients/guardians in various settings.
• Provide sight translation of medical and health information.
• Translate and proofread documents in Epic or MS Word.
• Attend meetings and contribute to committees.
• Support scheduling and audits as needed.

Connaissances

Bilingual Spanish

Interpreting

Medical terminology

Customer service

Communication skills

Attention to detail

Multitasking

Formation

High School Diploma

Medical Interpreting course

CCHI Certification

CMI Certification

Outils

Epic

MS Word

Outlook

Excel

iPad

Description du poste

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Facilitates basic communication between clinical staff and clients or patients, which includes parents or guardians. Communication may take place in a medical or community setting, providing interpretation, sight translation and/or simple translation on an AVS (After Visit Summary).

• Assists in facilitating communication between staff and clients or patients and their parents or guardians, before, during and after treatment using less complex medical terminology.
• Interprets in a variety of situations and settings, e.g. appointments, meetings, examinations, treatment or therapy sessions.
• Provides non-English speaking patients and families with an appropriate sight translation of medical/social/health care information and other important documents from an English version.
• Attends in-services and educational meetings to maintain and enhance professional expertise. Attends and contributes to assigned committees, task forces, special projects.
• Translate, proof read, edit, and prepare the final version of written materials in the electronic health record (Epic) or MS Word.
• May provide additional down-time support with scheduling, audits, special projects.

Education:
Completion of Medical Interpreting course that includes ethics, medical terminology or proven linguistic ability in medical interpreting. required

- Current Interpreting course enrollment accepted as long as one semester is complete, and course completion is within 6 months of hire. preferred

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required

Experience:
- 1+ year general work experience required. Interpreter experience and/or training/education preferred.

• Bilingual who speaks, reads and writes proficiently in both native and target language ( Spanish ) with ability to break linguistic and cultural barriers between patients and medical staff.
• Ability to shift from one language to another in simultaneous and consecutive mode of interpreting.
  Must pass verbal and written proficiency tests with an overall score of 80%****.
• Knowledge of basic medical terminology used in primary care and dental services through completion of Medical Terminology class.
• Knowledge of the National Council on Interpreting in Health Care (NCIHC) code of ethics.
• Computer and word processing expertise including MS Word, Outlook, Excel, comfort with an iPad and working in our electronic health record.
• Good customer service skills, strong communication skills and excellent listening skills.
• Effective organizational skills with attention to detail including ability to prioritize and assess needs.
• Ability to multi-task in order to manage interpretation for more than one patient/family at a time.
• Analytical ability to complete audits, proof read translations and review scheduling; making recommendations for change.
• National certification must be maintained.

• one of the following:

• CCHI-Certified Healthcare Interpreter - Certification Commission for Healthcare Interpreters within 2 Years, or
• CMI-Certified Medical Interpreter - National Board of Certification for Medical Interpreters within 2 Years

FTE .5 (average 20 hours per week) schedule varies by week, but planned in advance.

Weekdays-rotating: start time 8:30am (Off all Tuesdays)

Weekends: 1 Saturday/Sunday shift per week - 5:00pm-9:00pm

Various locations: Forest Home Clinic, Milwaukee, New Berlin, Greenfield

Children’s Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

• one of the following: N/A, CCHI-Certified Healthcare Interpreter - Certification Commission for Healthcare Interpreters, CMI-Certified Medical Interpreter - National Board of Certification for Medical Interpreters