Internship Programs Data & Operations Coordinator

Boise State University; Boise, Northern (ID, KY); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Boise State University is seeking an Internship Program Data and Operations Specialist to support internship and Work U programs through data management, operational coordination, and responsive customer service.

Reporting to the Associate Director, Integrated Career Readiness & Internship Strategy, this role ensures accurate program data, efficient administrative workflows, and timely payments while collaborating with campus partners to deliver student-centered support.

Qualifications

• Bachelor’s Degree and 5 years of professional experience or equivalent.
• Master’s degree in a relevant field is preferred.
• Experience in a university career center is a plus.

Responsibilities

• Serve as the primary contact for the main internships inbox, delivering responsive, empathetic support to students, faculty internship coordinators, and campus partners.
• Administer the GradLeaders platform and perform data clean-up, system audits, and user account management.
• Manage the digital processing pipeline for internship applications, employer postings, and faculty approvals.
• Provide first-line technical troubleshooting for students, faculty, and staff navigating internship steps.
• Extract data from GradLeaders, Handshake, and BIRS for regular metrics and reporting.
• Prepare data visualizations and summaries for the Internship Annual Report and leadership.
• Process faculty pay and internship budgets; handle HR and payroll paperwork.
• Track internship expenditures and budget line items; communicate discrepancies to leadership.
• Coordinate Work U events; plan lunches, workshops, and information sessions; support marketing materials.

Skills

Student-Centered Service & Communic

Systems & Tech Fluency

Data-Driven Mindset

Financial/HR Aptitude

Organization & Logistics

Education

Bachelor’s Degree and 5 years of professional experience

Master’s degree in a relevant field

Tools

GradLeaders

Handshake

PeopleSoft

BIRS

Job description

Boise State University is seeking an Internship Program Data and Operations Specialist to support internship and Work U programs through data management, operational coordination, and responsive customer service.

Reporting to the Associate Director, Integrated Career Readiness & Internship Strategy, this role ensures accurate program data, efficient administrative workflows, and timely payments while collaborating with campus partners to deliver student-centered support.