Internship - Credit Services Representative

D&H Distributing; Harrisburg (Dauphin County); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

Paid Time Off

Medical

Prescription

Dental

Vision

Gym Reimbursement

Tuition Assistance

Volunteer time off

Job summary

D&H Distributing, a 100+ year electronics and technology company based in Harrisburg, PA, offers a four-month internship focused on credit/collection maintenance across a defined customer portfolio. This hybrid role requires proximity to Harrisburg, within 60 miles, and provides exposure to policy-driven account management and revenue collection.

You will work with data, review orders, and help resolve issues with professionalism.

Qualifications

• High School or Associate's degree with emphasis on business or accounting.
• Four year degree in business preferred.
• Strong communication and organizational skills required.

Responsibilities

• Maintain a portfolio of customer accounts within company policy.
• Review and approve orders within policy in a timely manner.
• Collect past-due invoices within company parameters.
• Resolve customer issues and determine root causes.
• Work with large data volumes with accuracy.
• Communicate professionally with coworkers and customers.

Skills

Credit/collection

Data analysis

Communication

Attention to detail

Problem solving

Education

High School or Associate's degree in business or accounting

Four-year degree in business preferred

Tools

Excel

CRM software

Data entry

Job description

This is a four (4) month internship with the opportunity to potentially go permanent. This is a hybrid role. Must be located within 60 miles of Harrisburg, PA. Join 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community.

• We are empowered by our employee co-owners who provide the industry’s best service and we promote a collaborative culture.
• We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
• We offer an Employee Stock Ownership Plan, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement and Tuition Assistance.
• As a D&H Co-Owner you receive numerous discounts on services.

Summary

Responsible for the credit/collection maintenance of a prescribed territory of customer receivables. Required to manage the territory within prescribed goals and with a high degree of efficiency and professionalism. Responsible for the collection of invoices, chargebacks and the resolution of customer issues. Responsible for the review and approval of orders all within the bounds of D&H Credit policy and individual goals and parameters.

Essential Duties and Responsibilities

• Maintain assigned portfolio of customer accounts within parameters of company policy related to open balance, aging, order approval and issue resolution.
• Order review and approval within company policy and in a timely manner.
• Collection of past due invoices within company parameters.
• Resolve all non-research related issues for customers.
• Determine root cause of issues to prevent recurrence and assist in customer strategies to reduce issues ongoing.
• Ability to work with large volumes of data and with a high degree of accuracy and attention to detail.
• Strong analytical and collection skills.
• Excellent organization and problem solving skills.
• High degree of expertise in several discrete software applications required.
• Must be able to communicate to co-workers and customers in a professional and positive manner.
• Must adhere to company policies, including attendance.

Education and/or Experience

• High School or Associates Degree with emphasis on business or accounting or commensurate experience required. Four year degree in business preferred.

Why Should You Apply?

• Opportunities for growth and development.
• Great benefits.
• Competitive industry pay.
• Excellent Work/Life Balance.

EOE