Internet Sales Specialist - RideNow Austin

ridenowpowersports; Austin (TX); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Base pay + commission

Bonuses

Health/Dental/Vision Insurance

Employee discounts

Life & Short-Term Disability Insurance

Job summary

RideNow Powersports Austin is seeking an Internet Sales Specialist to respond to online leads and inbound calls, set appointments, and help customers find the right unit. The role emphasizes quick, friendly communication and a high-volume, customer-focused mindset.

You’ll log notes in the CRM, follow a structured cadence, and work to improve show rates. Base pay with uncapped commissions and paid training offer a clear path to advancement within the dealership.

Qualifications

• Excellent phone and written communication skills.
• Organized follow-up habits and attention to detail.
• Basic computer skills; willingness to learn CRM/tools.
• Coachable, dependable, and goal-driven.

Responsibilities

• Respond to internet leads, texts, chats, and calls quickly and professionally.
• Qualify customers, answer questions, and guide them to the next step.
• Set and confirm appointments to improve show rates.
• Follow up with unsold leads using a structured cadence (call/text/email).
• Log notes, tasks, and outcomes in the CRM.

Skills

Strong communication

Organized follow-up

CRM experience

Willingness to learn

Tools

CRM software

Job description

RideNow Powersports Austin, is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty!

Internet Sales Specialist (ISS) | Base + Commission (Uncapped) | Paid Training

RideNow Powersports is hiring an Internet Sales Specialist to respond to online leads and inbound calls, set appointments, and help customers find the right unit. If you’re friendly, organized, and confident on the phone, we’ll train you on the process and product.No dealership experience required.

What you’ll do

• Respond to internet leads, texts, chats, and calls quickly and professionally
• Qualify customers, answer questions, and guide them to the next step
• Set and confirm appointments to improve show rates
• Follow up with unsold leads using a structured cadence (call/text/email)
• Log notes, tasks, and outcomes in the CRM

What we’re looking for

• Strong communication (phone + written)
• Organized follow-up habits and attention to detail
• Comfortable with CRM/tools (we’ll train)
• Retail/hospitality/call center experience is a plus
• Bilingual (Spanish) is a plus, not required

Comp & growth

• Base pay + commission + bonuses (uncapped)
• Typical annual earnings$45,000+(more with performance)
• Career path: ISS → ISM → Sales Manager → GSM

Required

• Strong communication skills (phone + written).
• Organized follow-up habits; comfortable in a high-activity role.
• Basic computer skills and willingness to learn CRM/tools.
• Coachable, dependable, and motivated by goals.

Preferred (not required)

• Retail, hospitality, call center, wireless, fitness, or inside sales experience.
• Bilingual (Spanish).

Performance Expectations (KPIs)

• Speed to lead and same-day response discipline
• Contact rate (attempts + reached)
• Appointment set rate
• Appointment show rate (kept)
• Activity expectations: daily calls/texts/emails and task completion
• CRM accuracy and follow-up compliance
• Must be able to sit for prolonged periods of time at work station
• Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.

Benefits:

• Commission-based pay
• Health, Dental & Vision Insurance
• Employer Paid Life and Short-Term Disability Insurance
• Employee discounts on products and services

*All applicants must pass pre-employment testing including: background checks, MVR, and drug testing in order to qualify for employment*