Internet Sales / BDC / Appointment Setter

Delavan Holdings; Delavan (WI); On-site; USD 19,320 - 27,517; Full time

Job summary

Kunes Auto Group is hiring Internet Sales Representatives (BDC / Appointment Setters) to support our Wisconsin, Illinois, and Iowa dealerships. This in-person role emphasizes phone-driven engagement, appointment setting, and customer rapport across multiple channels.

The position requires comfort with high-volume calls, texts, and emails, with a focus on scheduling and following up on sales appointments. It offers a base pay of $17/hour plus performance bonuses and daily pay options.

Qualifications

• Thrives in a fast-paced, high-volume environment.
• Comfortable handling high-pressure situations.
• Strong phone communication and active listening skills.
• Persuasive and confident conversational ability.
• Proficient with computers, CRM systems, and basic software tools.
• Excellent grammar, spelling, and written communication.
• Strong multitasking, time management, and organization skills.
• Self-motivated, reliable, and detail-oriented.
• Adaptable, coachable, and open to continuous improvement.
• Creative problem-solver with a positive attitude.

Responsibilities

• Manage a high volume of inbound and outbound calls, texts, and emails with customers actively shopping for a vehicle.
• Set, confirm, and follow up on sales appointments with detailed and accurate notes.
• Build rapport and develop relationships over phone, text, and email.
• Apply proven sales techniques and scripts to move customers toward appointments.
• Follow up with customers who missed appointments to re-engage and regain commitment.
• Take initiative, stay organized, and consistently manage multiple screens and tasks simultaneously.

Skills

Phone communication

Multitasking

Active listening

Persuasive talking

CRM proficiency

Written communication

Time management

Detail-oriented

Adaptable/coachable

Tools

CRM systems

MS Office

Job description

Description

Join the Kunes Auto Group Family – Where Fun Meets Opportunity!

Kunes Auto Group—recognized by Automotive News as one of the Best Dealerships to Work For—is growing and hiring Internet Sales Representatives (BDC / Appointment Setters) to support our dealerships across Wisconsin, Illinois, and Iowa.

This role is ideal for individuals who are confident on the phone, comfortable multitasking, and motivated by performance-based earnings. Many team members use this position as a launch point into automotive sales and leadership roles.

• Compensation:
  $17/hour base pay plus performance-based bonuses
• Bonus opportunities tied to appointments and results
• Daily Pay available

Schedule

• In Person Position/Not a Remote Role
• Schedule includes evenings and rotating weekends
• Flexibility provided with advance scheduling

What You’ll Do (Key Responsibilities)

• Manage a high volume of inbound and outbound calls, texts, and emails with customers actively shopping for a vehicle
• Set, confirm, and follow up on sales appointments with detailed and accurate notes
• Build rapport and develop relationships over phone, text, and email
• Apply proven sales techniques and scripts to move customers toward appointments
• Follow up with customers who missed appointments to re-engage and regain commitment
• Take initiative, stay organized, and consistently manage multiple screens and tasks simultaneously
  

Requirements

Skills & Qualifications

• Thrives in a fast-paced, high-volume environment
• Comfortable handling high-pressure situations
• Strong phone communication and active listening skills
• Persuasive and confident conversational ability
• Proficient with computers, CRM systems, and basic software tools
• Excellent grammar, spelling, and written communication
• Strong multitasking, time management, and organization skills
• Self-motivated, reliable, and detail-oriented
• Adaptable, coachable, and open to continuous improvement
• Creative problem-solver with a positive attitude

Why Work at Kunes Auto Group

• Career Growth: We promote from within—many sales and leadership careers start in Internet Sales
• Comprehensive Benefits: Medical, dental, vision, 401(k), and paid time off
• Training & Coaching: Ongoing support from an experienced training team
• Work Environment: Casual dress code and team-focused culture
• Stability & Growth: A rapidly expanding, family-owned organization with long-term opportunity

About Kunes Auto Group

Founded in 1996, Kunes Auto Group has grown to more than 40 locations while staying rooted in a culture built on teamwork, trust, and results. We’re committed to building careers—not just filling roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other protected characteristic.