Internet Sales Agent

Rosen Hotels & Resorts

Orlando (FL)

On-site

USD 42,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Affordable Health and Dental Insurance

On-site Medical Center

Competitive Compensation

Holiday Pay

Birthday Pay

Paid Vacation and Personal Days

Tuition Reimbursement and Higher Ed.

401(k) Retirement Savings Plan

Hospitality and Dining Discounts

Family Outreach Center

Job summary

Rosen Hotels & Resorts seeks a proactive Internet Sales Agent in Orlando to manage online inquiries and convert leads into qualified sales opportunities. You will engage with internet-generated prospects, assess needs, and follow up via email and phone to support the sales process.

Responsibilities include directing online marketing efforts, qualifying leads, scheduling follow-ups, and maintaining accurate CRM records to boost bookings and revenue. Collaboration with the sales team is essential.

Qualifications

Previous experience in Sales, customer service, telemarketing, or lead generation required.
Previous experience in Hospitality, hotels, resorts, tourism, or travel-related industries preferred.
Strong verbal and written communication skills.
Ability to professionally communicate via email and telephone.
Customer qualification and lead nurturing experience.
Knowledge of sales techniques and CRM systems.
Excellent organization and time-management skills.
Data entry and documentation skills for maintaining customer databases and sales statistics.
Proficiency with Microsoft Office (Outlook, Word, Excel) and internet-based applications.
Ability to work collaboratively with sales teams to achieve revenue goals.
Strong attention to detail and follow-up skills.
Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently
Must be able to legally work in the USA.

Responsibilities

Plan, direct, and coordinate online marketing efforts to promote the organization's products/services.
Respond to internet-generated sales leads, effectively qualifying potential customers.
Set appointments or follow-ups via email or telephone to nurture leads and drive sales.
Document sales calls to update customer information on databases and compile statistics.
Work closely with the sales staff to increase overall sales and achieve targets.
All other duties as assigned.

Skills

Communication skills

Lead qualification

Follow-up skills

Time management

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Database systems

Job description

Operations Building | Internet Sales | Full Time

Posted 0 weeks ago | Apply before August 31, 2026

Description

Summary:

The Internet Sales Agent serves as a key link between digital marketing efforts and revenue generation by managing online sales inquiries and converting prospective customers into qualified sales opportunities. This role is responsible for engaging with internet-generated leads, assessing customer needs, and initiating timely follow-up communications through email and telephone to support the sales process.

The position combines online marketing coordination, lead qualification, customer relationship management, and sales support. The Internet Sales Agent maintains accurate customer records, tracks interactions within company databases, and provides reporting and sales statistics to support business objectives. Success in this role requires strong communication skills, attention to detail, proficiency with CRM and database systems, and the ability to collaborate effectively with the sales team to drive bookings, increase conversions, and achieve organizational sales goals.

Responsibilities:

Plan, direct, and coordinate online marketing efforts to promote the organization's products/services.
Respond to internet-generated sales leads, effectively qualifying potential customers.
Set appointments or follow-ups via email or telephone to nurture leads and drive sales.
Document sales calls to update customer information on databases and compile statistics.
Work closely with the sales staff to increase overall sales and achieve targets.
Sit for long periods of time, talk, lift, and bend during internet sales activities.
Uphold the company's drug-free, tobacco-free, and nicotine-free policies within the workplace.
All other duties as assigned.

Experience/Qualifications:

Previous experience inSales, customer service, telemarketing, or lead generation required.

Previous experience in Hospitality, hotels, resorts, tourism, or travel-related industries preferred.

Strong verbal and written communication skills.
Ability to professionally communicate via email and telephone.
Customer qualification and lead nurturing experience.
Knowledge of sales techniques and customer relationship management (CRM) systems.
Excellent organization and time-management skills.
Data entry and documentation skills for maintaining customer databases and sales statistics.
Proficiency with Microsoft Office (Outlook, Word, Excel) and internet-based applications.
Ability to work collaboratively with sales teams to achieve revenue goals.
Strong attention to detail and follow-up skills.
Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently
Must be able to legally work in the USA.

Education and Certification(s)/License(s):

High school diploma or equivalent required.
Associate's or Bachelor's degree in Marketing, Business Administration, Hospitality Management, Communications, or a related field preferred but not required

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace, where your individuality and ideas are valued. Our company, with more than 3,000 associates, thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy: