INTERNET SALES

GETTEL TOYOCALA INC; Ocala (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Toyota of Ocala in Ocala, FL is seeking an Internet Sales Associate to handle inbound internet leads and convert inquiries into appointments and in-store sales. You will engage customers by phone, text, and email, log interactions in the CRM, and work with a team to maximize opportunities in a fast-paced, high-volume environment.

Excellent communication, follow-up, and the ability to navigate objections are essential for turning conversations into visits and sales.

Qualifications

• Proven sales experience, preferably in automotive or high-volume environment.
• Strong follow-up across calls, texts, and emails.
• Excellent communication and objection-handling skills.
• Ability to build value and guide customers toward setting an appointment.
• Self-motivated with ownership over leads and performance.
• Thrives in a fast-paced, team-driven environment.
• Coachable and driven to improve.

Responsibilities

• Handle all incoming internet leads, phone inquiries, and text communications.
• Engage customers through calls, texts, and emails with the goal of setting appointments.
• Log all customer interactions accurately in the CRM.
• Confirm and prepare appointments to ensure a smooth in-store experience.
• Transition from appointment setting to in-store sales and close deals.
• Work closely with management and team members to maximize opportunities and performance.

Skills

Sales experience

Follow-up

Communication

Objection handling

Lead ownership

Teamwork

Coachable

Job description

Job DetailsJob Location: TOYOTA OF OCALA - OCALA, FL 34471Position: Internet Sales Associate

Key Responsibilities:

• Handle all incoming internet leads, phone inquiries, and text communications
• Engage customers through calls, texts, and emails with the goal of setting appointments
• Build value in the dealership experience and overcome objections using effective communication (ARP: Acknowledge, Respond, Pivot)
• Maintain consistent and timely follow-up on all prospects
• Log all customer interactions accurately in the CRM
• Confirm and prepare appointments to ensure a smooth in-store experience
• Transition from appointment setting to in-store sales and close deals
• Work closely with management and team members to maximize opportunities and performance

QualificationsWhat We’re Looking For:

• Proven sales experience, preferably in automotive or a high-volume sales environment
• Strong follow-up skills with the ability to stay consistent across calls, texts, and emails
• Excellent communication and objection-handling skills
• Ability to build value and guide customers toward setting an appointment
• Self-motivated with a strong sense of ownership over leads and performance
• Comfortable working in a fast-paced, team-driven environment
• Coachable, competitive, and driven to improve

Expectations:

• High activity levels across calls, texts, and emails
• Timely responses to all inbound leads and customer inquiries
• Strong appointment-setting performance
• Accountability for individual results while contributing to team success