INTERNET SALES

Halleen Kia Group; North Olmsted (OH); Presencial; USD 35 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

401K Plan

Paid training

Employee vehicle purchase plan

Resumo da oferta

Halleen Kia Group in North Olmsted, OH seeks a Business Development Coordinator to serve as the link between buyers and their future vehicle. You will handle calls, internet inquiries, and scheduling while learning about our vehicles and financing options.

The in-house training team supports success through online and in-store programs. You will work with a dynamic team, follow scripts, and utilize CRM daily to manage leads and appointments; growth opportunities and employee purchase plans

Qualificações

• Experience in customer service and front-line roles.
• Strong team player with positive attitude.
• Prompt and courteous communication in customer interactions.
• Enthusiastic personality with a can-do attitude.
• Solid computer skills and familiarity with common software.
• Willing to undergo pre-employment background check and drug screen.

Responsabilidades

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using scripts and templates.
• Provide customers with initial product information and direct them to dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads not ready to make an appointment.
• Participate in team and process development sessions, maintaining positive relationships.

Conhecimentos

Customer service

Team player

Communication

Ferramentas

CRM tracking system

Microsoft Office

Descrição da oferta de emprego

Business Development CoordinatorNorth Olmsted, OHDo you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.At Halleen Kia, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Halleen Kia is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.What We OfferMedical401K PlanGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily owned and operatedLong term job securityHealth and wellnessFlexible Work ScheduleSaturday LunchesDiscounts on products and servicesResponsibilitiesAnswer customer calls and establish follows-up with sales appointmentsRespond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templatesProvide customers with initial product information & direct them to the appropriate dealership resourcesPresent initial financing options based on customer needsFollow up with leads that are not ready to make an appointment or no-showParticipate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership managementUtilize CRM tracking system dailyQualificationsAt least one previous role based in strong customer service experienceTeam player attitudePrompt and courteousEnthusiastic personalityMust have strong computer skillsWilling to submit to a pre-employment background check & drug screen