Internet Fulfillment Specialist

JotForm Inc; Idaho Falls (ID); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Employee-only discounts

Health benefits for full-time

Job summary

A leading e-commerce company in Idaho Falls is seeking an E-Commerce Fulfillment Associate to manage the order fulfillment process for online customers. The role involves using inventory systems to locate products, reviewing and processing orders, and maintaining inventory accuracy. Strong attention to detail and organizational skills are essential. Candidates should be able to lift packages and work in a fast-paced environment. This position offers either full-time or part-time opportunities with health benefits for full-time employees.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent communication skills and a customer-focused approach.
• Dependable, punctual, and able to follow established processes.

Responsibilities

• Use technology and inventory systems to locate products.
• Review, process, pick, and fulfill online orders accurately.
• Monitor inventory levels and ensure product availability.

Skills

Attention to detail

Communication skills

Organizational skills

Ability to lift packages

Problem-solving skills

Customer-focused approach

Tools

Inventory management systems

Order management systems

Job description

We’re looking for motivated, detail-oriented, and organized individuals to join our dynamic E-Commerce Fulfillment Associate / Internet Fulfillment Specialist team. In this energetic role, you will be the backbone of our online order processing and shipping operations, ensuring that customer orders are picked, packed, and dispatched efficiently and accurately. Your work directly impacts customer satisfaction and the smooth flow of our store operations.

At Idaho Falls Al’s Sporting Goods, we’re committed to delivering an outstanding online shopping experience—from click to doorstep. You’ll manage the full order fulfillment process for our online customers, maintain inventory accuracy, and ensure proper product locations to support efficient store operations.

You’ll get hands‑on experience with top brands like Nike, HOKA, HydroJug, The North Face, K2, Therm‑a‑Rest, Vortex, Sage, and Sitka. In addition, we offer employee‑only discounts and exclusive vendor deals, making this an excellent opportunity for someone who thrives in a fast‑paced environment and enjoys quality products.

Key Responsibilities

• Use technology and inventory systems to locate products on the sales floor and in backstock areas.
• Review, process, pick, and fulfill online orders accurately and in a timely manner.
• Pack and label products securely, arrange shipments, and track deliveries to ensure on‑time arrival.
• Monitor inventory levels, manage stock replenishment, and ensure product availability.
• Manage and maintain accurate locations for products not displayed on the sales floor.
• Address and resolve order‑related issues, including returns, exchanges, and customer inquiries.
• Maintain accurate records of order transactions and inventory levels.
• Participate in continuous process improvement activities to enhance efficiency and accuracy.
• Contribute to a positive, cohesive team environment and support teamwork across departments.

Qualifications

• Previous experience in order fulfillment, warehouse operations, or a related field preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks simultaneously and meet daily deadlines.
• Familiarity with inventory management systems and e-commerce platforms.
• Ability to use technology, inventory systems, and order management tools effectively.
• Ability to lift, carry, and move packages, and perform other physical tasks related to fulfillment.
• Fast learner with a sense of urgency, energy, and a positive attitude.
• Excellent communication skills and a customer‑focused approach.
• Dependable, punctual, and able to follow established processes and procedures.
• Ability to problem‑solve and resolve order‑related issues efficiently.

Additional Helpful Qualifications

• Experience with order management systems (OMS) and shipping software.
• Experience working in a fast‑paced retail, warehouse, or fulfillment environment.
• Ability to work on your feet for the entire shift.
• Ability to lift and carry packages weighing 25+ lbs.
• Familiarity with barcode scanners, handheld devices, and other warehouse technology.
• Experience with e-commerce platforms and online order processing.
• Basic math and data entry skills for inventory management.
• Ability to follow safety procedures and maintain an organized workspace.
• Experience providing excellent customer service.
• Employee‑only discounts.
• Work with industry‑leading outdoor and fishing brands.
• Join a team environment built around a shared passion for the outdoors.

Job on location

Full‑Time or Part‑Time. Health Benefits Apply to Full‑Time