International Sales Coordinator-Detail-Oriented Team Player

Inpro-Corporation; Muskego (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Inpro-Corporation in Milwaukee, WI, is seeking an International Sales Coordinator who partners with Inside Sales Representatives and Outside Sales Territory Managers to support the International Division. Your role includes coordinating customer quotes, bids, and orders with a strong focus on accuracy and teamwork.

You will assist with pre- and post-order activities, process quotes and samples, and maintain customer communications on order status and shipping.

Qualifications

• College degree or five years of experience in international customer service.
• 3–5 years of experience in customer service; international experience preferred.
• Strong oral and written communication skills.
• Salesforce and Netsuite experience preferred.

Responsibilities

• Assist the sales reps and territory sales manager by working directly with customers by completing pre order activities, order entry, and post-order entry customer support.
• Prepare quotes, bids, and submittals.
• Process sample requests for customers.
• Responsible for all orders entry activities including reviewing/clarifying Purchase Orders, entering the order, and processing order changes.
• Receives and initiates customer calls regarding order status, order clarification, expected ship dates, shipping information, expediting, and partial shipments per customer request.
• Coordinates activities and project information with entire International sales staff, including remote locations.
• Provides back-up support in sales rep absence.
• Creates, monitors, and completes all letters of credit, if needed.
• Performs any related duties assigned by management
• Properly follow all company policies and procedures.
• Actively participates in continuous learning and transfer of these skills to the job.

Skills

Customer service

Communication skills

Team player

Self-starter

Education

College degree

Tools

Salesforce

Netsuite

Job description

Inpro-Corporation in Milwaukee, WI, is seeking an International Sales Coordinator who partners with Inside Sales Representatives and Outside Sales Territory Managers to support the International Division. Your role includes coordinating customer quotes, bids, and orders with a strong focus on accuracy and teamwork.

You will assist with pre- and post-order activities, process quotes and samples, and maintain customer communications on order status and shipping.