International Sales Coordinator - Bilingual EN/FR

InPro Corporation; Muskego (WI); On-site; USD 52,000 - 68,000; Full time

Job summary

InPro Corporation is seeking an International Sales Coordinator to support the sales team in coordinating quotes, bids, and orders for the international division. You will work closely with Inside and Outside sales teams, ensuring accurate order processing and timely communications with customers.

The role requires bilingual English/French proficiency, strong communication skills, and experience with Salesforce and Netsuite.

Qualifications

• College degree or five years of experience in international customer service.
• Bilingual English/French required.
• At least 3-5 years of experience in customer service; international experience preferred.
• Strong oral and written communication skills.
• Use/knowledge of customer service software required; Salesforce and Netsuite experience preferred.

Responsibilities

• Assist the sales reps and territory sales manager by working directly with customers by completing pre order activities, order entry, and post-order entry customer support.
• Prepare quotes, bids, and submittals.
• Process sample requests for customers.
• Responsible for all orders entry activities including: reviewing/clarifying Purchase Orders, entering the order, and processing order changes.
• Receives and initiates customer calls regarding: order status, order clarification, expected ship dates, shipping information, expediting, and partial shipments per customer request.
• Coordinates activities and project information with entire International sales staff, including remote locations.
• Provides back-up support in sales rep absence.
• Creates, monitors, and completes all letters of credit, if needed.
• Performs any related duties assigned by management
• Properly follow all company policies and procedures.
• Actively participates in continuous learning and transfer of these skills to the job.

Skills

Bilingual English/French

Strong communication skills

Customer service excellence

Education

College Degree

Tools

Salesforce

Netsuite

Job description

InPro Corporation is seeking an International Sales Coordinator to support the sales team in coordinating quotes, bids, and orders for the international division. You will work closely with Inside and Outside sales teams, ensuring accurate order processing and timely communications with customers.

The role requires bilingual English/French proficiency, strong communication skills, and experience with Salesforce and Netsuite.