International Rate Specialist

BCD Travel; United States; Remote; USD 55,000 - 63,000; Full time

Benefits offered by this job

Flexible hours

Remote opportunities

Perks and discounts

Work From Anywhere 60 days/year

Inclusive culture

Job summary

BCD Travel is seeking an International Rate Specialist to join our travel operations team. This full-time role is remote within the United States, with schedule 8:00 a.m. - 5:00 p.m.

PT. You will issue, reissue, and void tickets, handle exchanges and refunds, and interpret complex fare rules to support travel consultants and customers. The ideal candidate will have extensive knowledge of Sabre GDS, airline fare rules, ticket exchanges, refunds, and tariff interpretation.

Qualifications

• Experience handling high-volume travel operations.
• Proficient in Sabre GDS and airline fare rules.
• Strong time-management and organizational skills.
• Ability to interpret tariffs, fare rules, and refunds.

Responsibilities

• Issue, reissue, and void airline tickets through Sabre GDS.
• Process ticket exchanges per airline policies and fare rules.
• Handle refunds and ensure carrier regulation compliance.
• Interpret fare rules, tariffs, penalties, and restrictions.
• Calculate refunds, residuals, and collections per policy.
• Review ticketing discrepancies and audit findings.
• Support fare construction, routing validation, and inquiries.
• Maintain documentation of all ticketing transactions.
• Stay current on airline policies and GDS updates.
• Ensure compliance with procedures and quality standards.

Skills

MS Excel

High-volume experience

Time management

GDS Sabre

Tools

Sabre GDS

MS Excel

Job description

Shape what's next with BCD

International Rate Specialist (Remote)

Full time, United States

Schedule: 8:00 a.m. - 5:00 p.m. PT

We are seeking an experienced International Rates Specialist to join our travel operations team. The ideal candidate will have extensive knowledge of Sabre GDS, airline fare rules, ticket exchanges, refunds, and tariff interpretation. This role is responsible for ensuring accurate ticket issuance and providing expert support to travel consultants and customers.

What You'll Do

• Issue, reissue, and void airline tickets through Sabre GDS.
• Process voluntary and involuntary ticket exchanges according to airline policies and fare rules.
• Handle ticket refunds and ensure compliance with carrier regulations.
• Interpret and apply complex airline fare rules, tariffs, penalties, and restrictions.
• Calculate additional collections, residual values, refund amounts, based on customer travel policy.
• Review and resolve ticketing discrepancies and audit findings.
• Support travel consultants with fare construction, routing validation, and ticketing-related inquiries.
• Maintain accurate documentation of all ticketing transactions.
• Stay current on airline policies, industry regulations, and GDS updates.
• Ensure compliance with company procedures and quality standards.

What You'll Bring

• Experience functioning in high volume situations
• Demonstrated competency in MS Excel
• Excellent time-management and organization skills
• Knowledge of GDS Sabre

Why you'll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales.

For more information, visit www.bcdtravel.com.

What's in it for you

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Work at the forefront of travel technology and help shape the future of business travel
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
• Work From Anywhere opportunity for 60 days per year

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of International Rate Specialist is between $55,000 and $63,000. The actual pay depends on your skills, qualifications, experience and geographical location.

This position requires flexibility regarding work schedules. Assignments may include day, evening, overnight, weekend, and holiday shifts as determined by business needs. While the company will comply with applicable laws regarding reasonable accommodations, candidates should understand that preferred schedules and ongoing shift modifications may not be available.

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].