International Logistics Support Specialist

Burlington Stores; Illinois; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Associate discount

Flexible hours

401(k) plan

Paid time off

Medical benefits

Job summary

Burlington Stores is seeking an Import Logistics expert to support the team as a front-line liaison, resolving issues and ensuring data integrity across the supply chain.

You will oversee PO creation and change management, design daily reports, and partner with IT for improved reporting solutions.

A Bachelor's degree and 2–3 years of Import/Export operations experience are required; the role emphasizes collaboration and fast-paced work with competitive benefits.

Qualifications

• Bachelor's degree required; 2–3 years in Import/Export Operations or Logistics.
• Strong communication skills, both verbal and written.
• Analytical mindset with attention to detail.
• Ability to work in cross-functional teams.

Responsibilities

• Serve as subject-matter expert for Import Logistics and resolve issues.
• Oversee PO creation and change management for the Import Dept.
• Design and deliver daily logistics reports to stakeholders.
• Provide consultative guidance to management to improve supply chain efficiency.

Skills

Strong verbal communication

Analytical skills

Attention to detail

Team collaboration

Education

Bachelor's degree

Tools

Access

Excel

PowerPoint

Word

Job description

Position Overview

Serving as a subject matter expert and liaison for Burlington's Import Logistics team, this role will offer front-line technical and interpersonal 'helpdesk' support for internal and external stakeholders by fielding, interpreting and resolving matters of significance on behalf of logistics management. This role will also work cross-functionally to support Import PO Change management, Logistics reporting requests and play a critical role in data integrity initiatives to ensure all data is complete, accurate and available in a timely manner.

A Day in the Life

• Represent the International Logistics Dept. in reviewing and responding to day-to-day logistics matters, in addition to handling complaints, arbitrating disputes, or resolving grievances. Act with a sense of urgency to direct communication to the right stakeholders in order to mitigate barriers to shipments and keep goods moving without delay. Assist with onboarding, educating and providing guidance for vendors as well as other departments within Burlington, to ensure the continuous flow of goods and information through proper channels.
• Oversee PO creation and change management on behalf of the Import Dept. Work Cross functionally with other teams involved to ensure requests are managed within SLA's.
• Design and prepare daily logistics reports to share with necessary internal and external stakeholders in a timely manner. Review reports for accuracy and perform root cause analysis to resolve issues that would result in any delays in delivering the product or resulting in higher costs to Burlington. Partner with IT / Reporting team members to upgrade, enhance and deliver exceptional reporting solutions to the Import Team and partners.
• As a logistics representative with a finger on the pulse of the daily supply chain operations, communication and reporting, regularly provide consultation or expert advice to management to improve supply chain efficiencies. Complete special projects, professional training, other duties and responsibilities as assigned by Manager.

#LI-MS1

You'll Come With

Education: Bachelor's degree. Experience may be substituted if appropriate

Licenses/Certification/Registration:

Experience: 2-3 years Import/Export Operations/Logistic

Skills and Abilities:

• Strong verbal and written communication skills
• Strong analytical skills & special attention to detail
• Ability to work in a creative team environment

Personal computer proficiency;strong knowledge of access, excel, PowerPoint & word

Come join our team. You're going to like it here!

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $50,000.00 - $65,000.00