International Logistics Support Specialist

Burlington Coat Factory Whse. Corp.; United States; On-site; USD 50,000 - 65,000; Full time

Job summary

Burlington Stores, Inc. seeks a subject matter expert for Import Logistics to provide front-line technical and interpersonal support for internal and external stakeholders.

You will field, interpret and resolve significant matters on behalf of logistics management and help drive data integrity initiatives across reporting platforms. The role requires collaborating with cross-functional teams to manage Import PO changes, deliver timely reports, and ensure accurate data.

Qualifications

• Bachelor's degree required; 2–3 years in Import/Export Operations preferred.
• Experience may be substituted with appropriate qualifications.
• Strong verbal and written communication skills.
• Analytical mindset with attention to detail.
• Proficient in MS Office (Access, Excel, PowerPoint, Word).

Responsibilities

• Serve as SME and liaison for Burlington’s Import Logistics team to resolve issues.
• Provide front-line helpdesk support for internal and external stakeholders.
• Support Import PO change management, logistics reporting, data integrity initiatives.
• Prepare daily logistics reports and perform root cause analysis.
• Collaborate with IT/Reporting to upgrade reporting solutions.
• Advise management to improve supply chain efficiencies.

Skills

Communication skills

Analytical skills

Teamwork

MS Office

Education

Bachelor's degree

Tools

MS Access

Excel

PowerPoint

Word

Job description

Position Overview

Serving as a subject matter expert and liaison for Burlington’s Import Logistics team, this role will offer front-line technical and interpersonal ‘helpdesk’ support for internal and external stakeholders by fielding, interpreting and resolving matters of significance on behalf of logistics management. This role will also work cross-functionally to support Import PO Change management, Logistics reporting requests and play a critical role in data integrity initiatives to ensure all data is complete, accurate and available in a timely manner.

Responsibilities

• Represent the International Logistics Dept. in reviewing and responding to day-to-day logistics matters, in addition to handling complaints, arbitrating disputes, or resolving grievances. Act with a sense of urgency to direct communication to the right stakeholders in order to mitigate barriers to shipments and keep goods moving without delay.
• Assist with onboarding, educating and providing guidance for vendors as well as other departments within Burlington, to ensure the continuous flow of goods and information through proper channels.
• Oversee PO creation and change management on behalf of the Import Dept. Work cross-functionally with other teams involved to ensure requests are managed within SLA’s.
• Design and prepare daily logistics reports to share with necessary internal and external stakeholders in a timely manner. Review reports for accuracy and perform root cause analysis to resolve issues that would result in any delays in delivering the product or resulting in higher costs to Burlington.
• Partner with IT / Reporting team members to upgrade, enhance and deliver exceptional reporting solutions to the Import Team and partners.
• As a logistics representative with a finger on the pulse of the daily supply chain operations, communication and reporting, regularly provide consultation or expert advice to management to improve supply chain efficiencies.
• Complete special projects, professional training, other duties and responsibilities as assigned by Manager.

Education and Experience

• Bachelor's degree.
• Experience may be substituted if appropriate.
• Licenses/Certification/Registration: Experience: 2-3 years Import/Export Operations/Logistic.
• Skills and Abilities: Strong verbal and written communication skills.
• Strong analytical skills & special attention to detail.
• Ability to work in a creative team environment.
• Personal computer proficiency; strong knowledge of access, excel, PowerPoint & word.

Benefits

Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Competitive wages, flexible hours and an associate discount.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $50,000.00 - $65,000.00

For over half a century, Burlington have been delivering value to our customers, associates and our communities. With our every day low prices on top brand name merchandise for the entire family and home, combined with our dedication to our thousands of associates nationwide and our ability to make an impact in the communities where we live and work, Burlington is proud to be an award-winning off-price retailer.