International Logistics Coordinator

BIC; Shelton (CT); On-site; USD 52,000 - 68,000; Full time

Job summary

BIC World is seeking a Logistics Compliance Coordinator to support global supply chain operations from Shelton, CT. The role emphasizes accurate documentation, proactive issue resolution, and collaboration with freight forwarders and suppliers.

You will manage international shipments, monitor delays, and generate analytics to drive efficiencies across air, ocean, truck, and intermodal modes. A detail-oriented mindset and strong communication are essential.

Qualifications

• Strong analytical and problem-solving skills with a proactive mindset.
• Excellent written and verbal communication across global teams.
• Ability to manage multiple priorities with accuracy.
• Experience with JD Edwards or global trade systems is preferred.
• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint).

Responsibilities

• Coordinate international shipments across air, ocean, trucking, and intermodal modes.
• Ensure import/export documentation is accurate and compliant.
• Generate reports to identify trends and opportunities for improvement.
• Support freight audits, data integrity, and system testing.
• Collaborate with cross-functional teams and external partners globally.

Skills

Analytical thinking

Problem solving

Communication

Collaboration

Attention to detail

Education

Bachelor’s degree in International Business, Logistics, Supply Chain, or related field

Tools

JD Edwards

Global trade systems

Excel

Word

PowerPoint

Job description

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

Purpose of the role

The Logistics Compliance Coordinator is a key contributor to the execution and continuous improvement of BIC’s global supply chain operations. This role is ideal for someone with strong attention to detail, analytical capability, and a proactive mindset who is looking to build expertise within international logistics and compliance.

This role requires an individual with exceptional organizational skills, a sense of urgency, and the ability to thrive under pressure while managing multiple international shipments across air, ocean, truck, and intermodal modes. This individual partners closely with internal teams, freight forwarders, and global suppliers to ensure seamless import/export operations while identifying opportunities to improve processes, resolve issues, and drive efficiency.

What You’ll Do

• Logistics Execution & Coordination
• Coordinate international shipments across air, ocean, trucking, and intermodal transportation to ensure timely and compliant delivery
• Monitor, track, and proactively address shipment delays, risks, and disruptions
• Partner with freight forwarders, carriers, and overseas suppliers to ensure smooth execution and issue resolution

Compliance & Documentation

• Ensure accurate and timely completion of import/export documentation in line with regulatory and company standards
• Maintain records and support audits to ensure compliance across global logistics activities
• Support export inquiries and documentation requirements

Analytics & Problem Solving

• Generate and analyze reports to identify trends, gaps, and opportunities for improvement
• Conduct data gathering and root cause analysis to support key performance indicators
• Identify inefficiencies and contribute to process improvements across logistics operations

Financial & Systems Support

• Support freight audit processes by reviewing rate data and identifying discrepancies
• Process invoices and ensure accurate coding, tracking, and approvals
• Support system testing, enhancements, and data integrity across logistics platforms

Global Collaboration

• Work closely with cross-functional teams and global partners to ensure alignment and timely communication
• Support coordination across regions, vendors, and stakeholders to resolve issues efficiently

Learning & Development Expectations

• Demonstrates curiosity and a proactive approach to understanding global logistics operations
• Takes ownership of responsibilities and follows through with accountability
• Builds problem-solving skills by identifying root causes and recommending solutions
• Balances speed and accuracy in a fast-paced environment
• Seeks feedback and continuously improves processes and ways of working

Qualifications & Experience

• Bachelor’s degree in International Business, Logistics, Supply Chain, or related field
• 1–3 years of experience in logistics, import/export coordination, or supply chain operations
• Recent graduates are welcome to apply! If you're eager to build a career in supply chain and international logistics, we'd love to hear from you. Relevant internship or co-op experience is a plus.
• Strong analytical and problem-solving skills with a proactive mindset
• Ability to manage multiple priorities with accuracy and attention to detail
• Strong communication and collaboration skills across teams and global partners
• Experience with JD Edwards or global trade systems preferred
• Proficiency in Microsoft Excel, Word, and PowerPoint

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.