Sales Operations Associate Manager

Tangle Teezer Ltd; Shelton (CT); Hybrid; USD 70,000 - 95,000; Full time

Job summary

BIC World in Connecticut is seeking an organized Assistant Manager, Sales Operations to support our North America Commercial team. You will lead national trade shows, maintain the product catalog, and drive sales enablement initiatives that help our commercial teams succeed.

You will collaborate with Marketing, Product Development, Supply Chain, Finance, and external vendors to ensure flawless event execution and smooth operational processes, reporting to the Director of Commercial Operations.

Qualifications

• Bachelor's degree is required.
• 2–3 years of experience in Sales Operations, Commercial Operations, Project Management, Event Management, or a similar role within a Consumer Packaged Goods (CPG) organization.
• Strong project management skills with the ability to manage multiple priorities simultaneously.
• Excellent organizational skills and attention to detail.

Responsibilities

• Lead planning and execution of 3–4 national trade shows and 2–3 industry events each year from start to finish.
• Coordinate with third-party exhibit vendors on booth design, graphics, logistics, installation, and dismantle.
• Maintain the product catalog across multiple product categories for accuracy and consistency.
• Support sales training programs and trade advertising activities.

Skills

Project management

Organization

Cross-functional teamwork

Communication skills

Analytical thinking

Excel/MS Office

Independent work

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Office Suite

Job description

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BIC

Hybrid

Description:

JoinBIC World, acommunity of brandsdedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed togrowing our iconic and innovative brandsby reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a"roll up your sleeves and get the job done"mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

We'relooking for a highly organized, proactive, and detail-oriented Assistant Manager, SalesOperations to support our North America Commercial organization. In this role,you'llserve as a key operational partner, leading the execution of national trade shows,maintainingour product catalog, and supporting sales enablement initiatives that help our commercial teams succeed.

You'llcollaborateacrossSales, Marketing, Product Development, Supply Chain, Finance, and external vendors to ensure flawless execution of customer-facing events and operational processes. This role is ideal for someone who enjoys managing multiple priorities, building relationships, and bringing projects from concept to completion.

Reporting directly to the Director of Commercial Operations,you'llplayan important rolein enabling the success of our Commercial organization.

What You'll Do

• Lead National Trade Shows & Commercial Events - Own the planning and execution of 3–4 national convenience trade shows and 2–3 industry events each year from start to finish. You will:

  • Manage all aspects of trade show project planning, timelines, and execution
  • Partner with our third-party exhibit vendor to oversee booth design, graphics, logistics, installation, and dismantle
  • Coordinate weekly planning meetings and project kickoffs
  • Manage booth services including electrical, internet, rigging, furniture rentals, shipping, and material handling
  • Register BIC as an exhibitor and coordinate attendee registrations and hotel accommodations
  • Partner with Marketing to develop booth graphics and digital displays that elevate our brand presence
  • Coordinate product shipments, booth inventory, and event materials while ensuring compliance with shipping regulations
  • Manage trade show budgets, invoices, and post-event reconciliations
  • Lead post-show debriefs to capture learnings and identify opportunities for improvement

• Support Sales & Commercial Operations - Help keep our Commercial organization running efficiently by supporting key operational initiatives. You will:

  • Own and maintain the product catalog across multiple product categories, ensuring accuracy and consistency
  • Support the delivery and coordination of sales training programs
  • Manage trade advertising activities and related administrative processes
  • Coordinate product samples, customer giveaways, promotional materials, and branded swag
  • Support planning and execution of the annual NAM Commercial Meeting
  • Partner cross-functionally on projects that improve commercial operations and sales effectiveness
  • Provide operational support for ad hoc Commercial and Sales initiatives

What You'll Need

• Bachelor's degreerequired
• 2-3years of experience in Sales Operations, Commercial Operations, Project Management, Event Management, or a similar role within aConsumer PackagedGoods (CPG) organization
• Strong project management skills with the ability to manage multiple priorities simultaneously
• Excellent organizational skills with exceptional attention to detail
• Ability to build strong cross-functional relationships and collaborate with internal and external partners
• Strong communicationand interpersonal skills
• Analytical mindset with solid problem-solving and decision-making abilities
• Proficiencyin Microsoft Excel and Microsoft Office Suite
• Ability to work independentlywhile managingcompeting deadlines in a fast-paced environment

What Success Looks Like

In this role, success means delivering seamless execution while building strong partnerships across the organization. Successful candidates will:

• Execute national trade shows and commercial events on time, on budget, and witha high levelof quality
• Serve as a trusted operational partner to Sales, Marketing, Product Development, Finance, and Supply Chain
• Maintain an accurate, up-to-date product catalog that supports commercial excellence
• Ensure sales teams have the tools, materials, and operational support they need to be successful
• Anticipate challenges, solve problems proactively, and keep projects moving forward
• Continuouslyidentifyopportunities to improve processes, increase efficiency, and enhance the overall commercial experience
• Demonstrate ownership, accountability, and a customer-first mindset while balancing multiple priorities

Travel

• Approximately 6 travels/year, primarily for national trade shows, commercial meetings, and key customer events.

BIC’s NAM headquarters will be located in Norwalk, Connecticut. Scheduled to open in 2027, the new headquarters is designed to foster a collaborative, flexible, and modern work environment while supporting a hybrid work model.

#LI-Hybrid

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.