International Freight Customer Coordinator

Activ8 Recruitment & Solutions; Elk Grove Village (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Activ8 Recruitment & Solutions in Elk Grove Village, IL is seeking a Customer Coordinator Associate. The ideal candidate will manage logistics operations, ensuring customer satisfaction and effective communication throughout the shipping process.

Candidates must have a high school diploma and at least three years of customer service experience in the logistics industry. Proficiency in Excel, including VLOOKUP, is essential. The role requires flexibility and the ability to handle multiple tasks in a dynamic environment.

Qualifications

• At least 3 years in customer service within the logistics industry.
• Experience in freight forwarding or similar roles.
• Flexibility and adaptability to various assigned duties.

Responsibilities

• Manage air and ocean import/export shipments.
• Serve as main point of contact for customers.
• Provide updates and manage shipping issues.
• Prepare freight quotes and support sales proposals.
• Assist with operational team tasks as needed.

Skills

Strong communication skills

Negotiation skills

Ability to work independently

Excel proficiency (VLOOKUP)

Familiarity with SAP and ERP/CRM systems

Education

High School Diploma or Equivalent

Job description

Activ8 Recruitment & Solutions in Elk Grove Village, IL is seeking a Customer Coordinator Associate. The ideal candidate will manage logistics operations, ensuring customer satisfaction and effective communication throughout the shipping process.

Candidates must have a high school diploma and at least three years of customer service experience in the logistics industry. Proficiency in Excel, including VLOOKUP, is essential. The role requires flexibility and the ability to handle multiple tasks in a dynamic environment.