International Flight Sales Executive Remote

Spring Travels; United States; Remote; USD 42,000 - 66,000; Full time

Job summary

Spring Travels in the United States is seeking a Travel Sales Consultant to handle inquiries by phone, WhatsApp, email, and online platforms, selling international airline tickets. You will advise on routes and fares, provide quotations, baggage policies, and booking conditions, and convert inquiries into bookings while building long-term customer relationships.

The role requires multilingual English, Punjabi, and Hindi communication, and experience in travel sales; you will work with a CRM to

Qualifications

• Strong sales skills and experience selling airline tickets or travel services.
• Excellent communication skills in English, Punjabi, and Hindi.
• Confident handling customer inquiries and closing sales over phone calls and WhatsApp.
• Understanding of international airline routes, especially CanadaIndia travel.
• Ability to provide quotations, follow up with leads, and convert customers into bookings.
• Strong customer service and relationship-building skills.
• Ability to work independently and meet sales targets.
• Comfortable using computers, email, WhatsApp, and CRM software.
• Self-motivated, disciplined, and results-oriented.

Responsibilities

• Handle incoming customer inquiries through phone calls, WhatsApp, email, and online platforms.
• Sell international airline tickets to customers, primarily travelling between Canada and India.
• Understand customers travel requirements and recommend suitable flights and fares.
• Provide accurate airfare quotations, flight schedules, baggage information, and booking conditions.
• Actively follow up with potential customers and convert inquiries into confirmed bookings.
• Build strong customer relationships and encourage repeat business and referrals.
• Handle customer objections, negotiate professionally, and close sales.
• Maintain accurate customer information, booking details, and follow-up records in the companys CRM.
• Achieve daily, weekly, and monthly sales targets.
• Coordinate with the Canadian ticketing team to finalize reservations and issue tickets.
• Provide professional customer service before and after the booking.

Skills

Sales experience

English

Punjabi

Hindi

Closing sales

Flight booking

GDS knowledge

Tools

CRM software

Job description

Role & responsibilities

• Handle incoming customer inquiries through phone calls, WhatsApp, email, and online platforms.
• Sell international airline tickets to customers, primarily travelling between Canada and India.
• Understand customers travel requirements and recommend suitable flights and fares.
• Provide accurate airfare quotations, flight schedules, baggage information, and booking conditions.
• Actively follow up with potential customers and convert inquiries into confirmed bookings.
• Build strong customer relationships and encourage repeat business and referrals.
• Handle customer objections, negotiate professionally, and close sales.
• Maintain accurate customer information, booking details, and follow-up records in the companys CRM.
• Achieve daily, weekly, and monthly sales targets.
• Coordinate with the Canadian ticketing team to finalize reservations and issue tickets.
• Provide professional customer service before and after the booking.

Preferred candidate profile

• Previous experience as a Travel Sales Consultant, Flight Booking Agent, Air Ticketing Sales Executive, or Travel Sales Executive.
• Experience selling international flight tickets to Canadian customers.
• Knowledge of Amadeus, Galileo, or other GDS systems is an advantage but not mandatory.
• Experience working in a travel agency, call centre, or international travel sales environment.
• Familiarity with airline pricing, baggage policies, and booking procedures.

Required Skills & Qualifications

• Strong sales skills and experience selling airline tickets or travel services.
• Excellent communication skills in English, Punjabi, and Hindi.
• Confident handling customer inquiries and closing sales over phone calls and WhatsApp.
• Understanding of international airline routes, especially CanadaIndia travel.
• Ability to provide quotations, follow up with leads, and convert customers into bookings.
• Strong customer service and relationship-building skills.
• Ability to work independently and meet sales targets.
• Comfortable using computers, email, WhatsApp, and CRM software.
• Self-motivated, disciplined, and results-oriented