International Banking Operations Associate Standby Services

Us Bank; Charlotte (NC); On-site; USD 86,794,000 - 115,705,000; Full time

Job summary

U.S. Bank is seeking an International Banking Operations Associate 3 to support Standby Letters of Credit and oversee related workflows. You will partner with relationship managers and internal teams to ensure accurate processing and timely deliveries in a global context.

The role emphasizes attention to detail, strong communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Experience in Standby Letters of Credit, trade finance products, or related banking operations.
• Strong knowledge of banking operations and documentation review.
• Ability to manage multiple priorities with accuracy and timeliness.

Responsibilities

• Support maintenance and administration of Standby Letters of Credit.
• Review financial and legal documents for accuracy and compliance.
• Assist with extension processes and defined workflows.
• Prioritize requests to meet service-level agreements and deadlines.
• Collaborate with Relationship Managers and internal partners to complete transactions.
• Communicate with stakeholders via email, Teams, and phone as needed.
• Research issues, identify solutions, and escalate when necessary.
• Maintain high-quality, detail-oriented work and service standards.

Skills

Trade finance

Banking operations

Attention to detail

Time management

Communication skills

Multi-tasking

Education

High school diploma

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Help Power Global Banking Relationships

Are you naturally curious, highly organized, and energized by solving complex operational challenges? Do you thrive in an environment where attention to detail, strong communication, and exceptional service make a meaningful impact?

Join our International Banking Operations team and play a critical role supporting Standby Letters of Credit, a key product that helps businesses manage risk and support commercial growth around the world. In this role, you'll partner with relationship managers and business partners across the organization to deliver accurate, timely, and high-quality operational support.

Whether you bring direct trade finance experience or a strong operations background and a passion for learning, this is an opportunity to build valuable expertise in international banking while growing your career on a collaborative and supportive team.

What You'll Do

As an International Banking Operations Associate 3, you'll support the maintenance and administration of existing Standby Letters of Credit while ensuring requests are completed accurately and within established service-level expectations.

Key responsibilities include:

• Process amendments to existing Standby Letters of Credit, including increases, decreases, and expiration-date extensions.
• Review financial and legal documentation for accuracy, completeness, and compliance with established procedures.
• Support maintenance activities and automatic-extension processes that require review, approvals, and execution of defined workflows.
• Prioritize incoming requests and manage competing deadlines while meeting service-level agreements.
• Collaborate with Relationship Managers and internal business partners to obtain information, resolve questions, and complete transactions.
• Communicate effectively through email, Teams, and occasional phone conversations with internal and external stakeholders.
• Research issues, identify solutions, and escal…
• Help ensure operational excellence through accurate, detail-oriented work and a commitment to quality service.

Why This Role Stands Out

This position offers the opportunity to develop specialized expertise in international banking and trade finance while supporting complex transactions that matter to our clients and organization.

You’ll gain exposure to:

• Standby Letters of Credit and global banking operations.
• Relationship management partnerships and cross-functional collaboration.
• Complex financial documentation and operational processes.
• Meaningful opportunities to build subject matter expertise and pursue future career growth within banking operations.

You’ll join a team that values knowledge sharing, collaboration, continuous improvement, and professional development. Your contributions will directly support critical client and business needs every day.

Schedule & Location

• Monday through Friday 8am-5pm local time
• 3+ days onsite in Portland, Saint Paul, or Charlotte

Basic Qualifications

• High school diploma or equivalent
• Five or more years of relevant work experienc

Preferred Skills/Experience

• Experience supporting Standby Letters of Credit, trade finance products, or related banking operations.
• Experience in financial services, banking operations, commercial lending, treasury management, or customer servicing environments.
• Experience reviewing documentation and processing transactions with a high degree of accuracy.
• Ability to quickly learn complex processes and apply sound judgment.
• Strong attention to detail and commitment to accuracy.
• Effective organizational and time-management skills.
• Ability to prioritize work within a fast-paced environment.
• Critical thinking and problem-solving capabilities.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Commitment to delivering exceptional service and operational excellence.
• Ability to collaborate effectively across diverse teams and stakeholder groups.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

Our approach to benefits and total rewards considerations our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $30.29 - $40.38

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.