International Account Coordinator - Contract

amika; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

amika, a Brooklyn-born haircare brand, seeks an Account Coordinator to serve as the operational backbone of the international retail team. You will manage multiple markets, drive new product launches, sales reporting, and cross-functional coordination in a fast-paced environment.

You will support marketing calendars, asset requests, sampling plans, and end-to-end SKU setups while collaborating with marketing, compliance, planning, and sales ops. Based in NY and US work authorization required.

Qualifications

• Exceptional project management across launches with multiple deadlines.
• Proactive ownership from initiation through execution.
• Strong analytical skills to interpret sales data and opportunities.
• Ability to collaborate with sales, marketing, supply chain and operations.
• Passion for beauty industry and global sales interest.
• Organized and detail-oriented with strong time management.
• Adaptable to fast-paced, evolving environments.
• Collaborative yet capable to work independently.
• Excellent verbal and written communication across teams and partners.
• Advanced Excel and PowerPoint skills; Asana experience; retailer portals preferred.

Responsibilities

• Track weekly and monthly sales and NPD performance across retail partners.
• Support marketing calendars and JBPs, ensuring timely execution.
• Coordinate retailer asset requests and ensure on-time delivery.
• Develop sampling and GWP plans; manage end-to-end processes.
• Submit FOC samples and track deliveries to completion.
• Prepare monthly account coverage decks for internal sharing.
• Own end-to-end product setup for new SKUs and updates.
• Conduct site audits across ecommerce assortments and update assets.
• Perform bi-weekly OOS checks and trigger replenishments.
• Handle day-to-day account operations and cross-functional coordination.

Skills

Project management

Proactive ownership

Analytical thinking

Cross-functional collaboration

Communication

Time management

Adaptability

Detail-oriented

Team player

Beauty industry interest

Tools

Asana

Excel

PowerPoint

Retailer portals

Job description

amika means friend. we’re a fearless, Brooklyn-born, salon-raised haircare brand + a friend to all hair, hairstylists, the planet + you.

we’re rooted in clinical results. each product is infused with our intoxicating scent + powered by our superfruit soul, sea buckthorn. known as one of earth’s most omega-rich plant sources, this potent berry nourishes your skin, scalp + strands.

we’re a proud pal to the planet + certified B-Corp. from sustainably sourced ingredients + recyclable packaging to our energy-saving production processes, we pledge to reduce our greenhouse gas emissions, waste + energy to reach Net Zero by 2030.

having grown up in salons, we know better than anyone how important stylists are—they’re our confidantes + community. Think of us as your at-home hairapist, here to empower self-expression + bring joy to your haircare experience. all hair is welcome.

the job:

as an account coordinator at amika, you'll serve as the operational backbone of the international retail team, supporting multiple markets and channels through project management, new product launch execution, sales reporting, and cross-functional coordination. this role is ideal for someone who thrives in a fast-paced environment, enjoys solving complex operational challenges, and takes pride in delivering flawless execution.

this is an exciting opportunity to join one of the fastest-growing haircare brands globally, where you'll play a key role in driving operational excellence and contributing to the continued success of the business.

location:

NY (must be based in + have the right to work in the US)

what you'll do:

• track weekly and monthly sales and npd performance across all retail partners, ensuring reporting is accurate, reliable, and actionables.

marketing + sampling

• support the management of account-specific marketing calendars and jbps, ensuring all initiatives are executed on time and calendars are continuously updated.
• coordinate retailer creative asset requests, ensuring assets are delivered accurately and on time.
• partner with the account manager to develop sampling and gwp plans; own the process from submission (internal + external) through item setup, ordering, and delivery.
• submit all foc sample requests to sales ops and track deliveries to completion.
• compile monthly account coverage and assets into a deck for internal sharing.

account support

• own the end-to-end product setup process for new skus (and sku updates), completing and submitting new line forms and supporting assets accurately and on time while maintaining the nlf and npd trackers.
• conduct regular site audits across e-commerce assortments to confirm all information and assets are current, communicating updates to accounts where necessary.
• perform bi-weekly oos checks and communicate with retailers to trigger replenishment orders.
• manage administrative tasks including scheduling, meeting prep and recaps, onboarding support, and documentation to streamline account manager workflows.
• manage day-to-day account operations, serving as the primary coordinator for retailer requests, internal follow-ups, and cross-functional execution.
• collaborate with cross-functional teams including marketing, compliance, planning, operations, and sales ops to ensure seamless execution across all account initiatives.

must haves:

• exceptional project management skills with the ability to manage multiple launches and competing deadlines simultaneously.
• highly proactive, taking ownership of projects from initiation through execution.
• strong analytical and problem-solving skills with the ability to interpret sales data, identify business opportunities, and recommend solutions.
• proven ability to collaborate effectively with cross-functional teams, including sales, marketing, creative, supply chain, planning, and operations.
• strong passion for the beauty industry and interest in global sales
• highly organized and detailed-oriented, with excellent time management skills and the ability to manage multiple priorities simultaneously
• adaptable and comfortable working in fast-paced, constantly evolving environments
• collaborative team player who also performs well independently
• strong verbal and written communication skills, with the ability to communicate clearly across teams and with external partners
• advanced proficiency in microsoft excel and powerpoint, with experience using project management tools (asana). experience with retailer portals is preferred.