Internal Support Engineer (Fully Remote)

Atlas Technica; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Atlas Technica is seeking an IT support professional to provide remote technical assistance across internal systems, applications, and devices. You will administer Microsoft 365 technologies including Exchange Online, Teams, SharePoint, Intune, and Entra ID, and create comprehensive technical documentation and knowledge-base content.

Ideal candidates will have hands-on Windows and Microsoft 365 experience, the ability to work independently in a remote setting, and familiarity with PowerShell,

Qualifications

• Relevant experience in IT support or systems administration.

Responsibilities

• Provide remote technical support to employees across internal systems, applications, and devices.
• Create and maintain technical documentation, support procedures, and knowledge-base content.

Skills

Microsoft Windows

Microsoft 365 environments

Remote support

Documentation

PowerShell / scripting

Tools

Exchange Online

Teams

SharePoint

Intune

Entra ID

Job description

• Provide remote technical support to employees across internal systems, applications, and devices.
• Administer Microsoft 365 technologies, including Exchange Online, Teams, SharePoint, Intune, and Entra ID.
• Create and maintain technical documentation, support procedures, and knowledge-base content.

Requirements:

• Relevant experience in IT support or systems administration.
• Strong hands-on experience with Microsoft Windows and Microsoft 365 environments.
• Ability to work independently and solve problems creatively in a remote setting.
• Experience working within an internal IT function supporting a distributed workforce.
• Familiarity with PowerShell, automation, or scripting tools.
• Experience with cloud-based administration and identity management.

Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company values ownership, execution, growth, intelligence, and camaraderie, offering competitive benefits to a global team.