Internal Service Lead: Reconditioning & Ops

Maverick Toyota; Lemon Grove (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay with incentives

Advancement opportunities

Modern team culture

Brand-new dealership excitement

Job summary

Maverick Toyota in Lemon Grove, California, is seeking an Internal Service Manager to oversee internal vehicle service operations, including reconditioning, inspections, and repairs for pre-owned inventory. You will coordinate with sales and service teams to keep vehicle statuses on track and ensure OEM standards are met.

The role emphasizes strong organizational skills, cross-functional communication, and a deep understanding of the reconditioning process.

Qualifications

• Experience as an Internal Advisor in a high-volume dealership.
• Strong organizational and time-management skills.
• Excellent communication and cross-functional collaboration.
• Deep understanding of automotive reconditioning processes.
• Familiarity with Reynolds & Reynolds preferred.
• Valid driver’s license.

Responsibilities

• Maintain internal service workflow for pre-owned vehicles, including reconditioning, inspections, and repairs
• Communicate clearly with sales managers and service technicians to coordinate vehicle status and timelines
• Ensure all internal repair orders are completed efficiently and in accordance with dealership and OEM standards
• Maintain detailed tracking and reporting on internal vehicle pipeline and costs
• Work with internal techs and support staff to achieve daily and weekly targets
• Work closely with parts department to ensure timely parts ordering and returns
• Help establish and enforce best practices for reconditioning processes

Skills

Internal Advisor experience

Organizational skills

Communication skills

Cross-functional collaboration

Time-management

Job description

Maverick Toyota in Lemon Grove, California, is seeking an Internal Service Manager to oversee internal vehicle service operations, including reconditioning, inspections, and repairs for pre-owned inventory. You will coordinate with sales and service teams to keep vehicle statuses on track and ensure OEM standards are met.

The role emphasizes strong organizational skills, cross-functional communication, and a deep understanding of the reconditioning process.