Internal Service Advisor

Vandergriff Chevrolet; Arlington (TX); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Employee Vehicle Purchase Program

Paid Training

Career Advancement Opportunities

Professional Team Environment

Job summary

Vandergriff Chevrolet in Arlington, TX seeks an Internal Service Advisor to oversee vehicle reconditioning for inventory. You’ll coordinate with Used Car, Sales, Service, Parts, and vendors to ensure repairs meet quality, budget, and timeline targets.

Strong dealership experience and proficiency with CDK Dealer Services, Xtime, and V-Auto are required. Excellent communication, organization, and attention to detail are essential.

Qualifications

• Previous dealership experience required.
• Experience as Internal Service Advisor or Recon Manager preferred.
• Working knowledge of CDK Dealer Services, Xtime, and vAuto required.
• Excellent communication, follow-up, and organizational skills.
• Valid driver's license with acceptable driving record.

Responsibilities

• Inspect incoming trade-ins and inventory to determine reconditioning needs.
• Open, manage, and close internal repair orders using CDK.
• Use V-Auto to prioritize inventory based on age and sales needs.
• Schedule and monitor reconditioning through Xtime and dealership workflows.
• Write repair orders detailing required work for technicians.
• Coordinate repairs with Service, Parts, and vendors.
• Review inspections and repair estimates for accuracy.
• Maintain records and reporting in dealership systems.

Skills

Attention to detail

Communication

Organizational skills

Tools

CDK Dealer Services

Xtime

vAuto

Job description

Internal Service Advisor

Vandergriff Chevrolet | Arlington, TX

Job Summary

Vandergriff Chevrolet is seeking an experienced, detail-oriented Internal Service Advisor to oversee the reconditioning process for new and pre-owned inventory. This position works directly with the Used Car Manager, Sales Department, Service Department, Parts Department, Body Shop, and vendors to ensure vehicles are repaired, reconditioned, andfrontline-readywhile meeting quality, budget, and timeline expectations.

Compensation

$22.00 - $30.00 per hour + performance incentives

Benefits

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Vehicle Purchase Program
• Paid Training
• Career Advancement Opportunities
• Professional Team Environment

Essential Duties & Responsibilities

• Inspect incoming trade-ins, auction purchases, and inventory vehicles to determine reconditioning needs.
• Open, manage, and close internal repair orders (ROs) using CDK.
• Utilize V-Auto to prioritize inventory based on age, market conditions, and sales needs.
• Schedule and monitor vehicle reconditioning through Xtime and dealership workflow processes.
• Write accurate repair orders for technicians, detailing required repairs and reconditioning needs.
• Coordinate repairs with Service, Parts, Collision Center, Detail Department, and outside vendors.
• Review technician inspections and repair recommendations for accuracy and completeness.
• Obtain approvals for additional repairs and communicate recommendations to management.
• Track parts availability and work closely with the Parts Department to minimize downtime.
• Ensure all safety recalls, emissions inspections, state inspections, and required maintenance are completed.
• Monitor vehicle status daily and provide updates to Sales Managers and dealership leadership.
• Maintain vehicle reconditioning budgets and identify opportunities to control costs.
• Prioritize inventory to reduce days-to-line and improve inventory turn rates.
• Coordinate transportation, sublet repairs, paintless dent repair, glass replacement, wheel repair, and other vendor services.
• Verify completion of multi-point inspections and quality control processes.
• Ensure vehicles meet Vandergriff Chevrolet standards before being placed into inventory.
• Resolve production delays and workflow bottlenecks to keep inventory moving efficiently.
• Maintain detailed records and reporting within dealership management systems.
• Follow all dealership policies, manufacturer standards, and compliance requirements.

Qualifications

• Previous dealership experience required.
• Previous Internal Service Advisor, Service Advisor, Recon Manager, Inventory Manager, or similar experience preferred.
• Working knowledge of CDK Dealer Services, Xtime, and vAuto required.
• Strong understanding of automotive maintenance, repair, and reconditioning processes.
• Ability to interpret technician recommendations and repair estimates.
• Excellent communication, follow-up, and organizational skills.
• Ability to prioritize multiple vehicles and deadlines in a fast-paced environment.
• Strong computer and data-entry skills.
• Valid driver's license with an acceptable driving record.

Preferred Qualifications

• Chevrolet, GM, or franchise dealership experience.
• Experience managing used vehicle reconditioning workflows.
• Knowledge of inventory turn, recon budgeting, and inventory management best practices.

Why Join Vandergriff Chevrolet?

At Vandergriff Chevrolet, you'll play a vital role in keeping inventory production moving efficiently while supporting one of the top-performing Chevrolet dealerships in North Texas. If you're experienced with CDK, Xtime, and V-Auto and thrive in a high-volume dealership environment, we'd love to hear from you.

Vandergriff Chevrolet is an Equal Opportunity Employer.