Internal Sales Support

Coventry; Fort Washington (Montgomery County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Salary competitive

Student loan repayment

Health coverage

401K match

Paid time off

Mentoring programs

Company events

Bonuses

Job summary

Coventry is a specialty finance company focused on life settlement assets. We are seeking a Case Manager to coordinate case processing across internal teams and carriers, ensuring accurate documentation and timely progression of each file.

The ideal candidate will have strong project management, communication skills, and the ability to work with diverse stakeholders to drive case progression in a regulated environment. Competitive salary and benefits offered.

Qualifications

• Excellent verbal, written and interpersonal communication skills.
• Strong attention to detail, highly organized and ability to maintain accuracy under time constraints.
• Ability to work in a cross functional team setting.
• Bachelor's degree required.

Responsibilities

• Drive and manage the case processing workflow, including reviewing documentation for accuracy, compiling medical records for underwriting and gathering life insurance policy information for analysis.
• Stay current on medical facility and life insurance carrier policies, operational process flows and compliance criteria.
• Adhere to company policies and legal requirements regarding personal health information.
• Achieve required phone and transaction performance as defined by VP, Case Management.

Skills

Communication skills

Attention to detail

Organizational skills

Teamwork

Education

Bachelor's degree

Job description

Coventry is a specialty finance company with an expertise in life insurance. Specifically, we create and invest in insurance-based assets, and we're the leader and creator of the secondary market for life insurance. Over the last 22 years, we've delivered more than $4.5 billion to life insurance policyowners.

The continued success of our company is the result of the hard work and dedication of our employees, and the continued pursuit of top candidates. We know that without the best team, we cannot be the best firm. Our organization is built on strong values designed to foster leadership and reward success. We're proud of the fact that more than 80% of our management team were promoted from within, and we strive to provide an environment supportive of career progression.

About the role:

As a Case Manager, you will actively manage and facilitate the smooth and efficient processing of life settlement cases through the pipeline. You will be a valuable member of a regional team, working directly with multiple internal departments, medical facilities and life insurance carriers to collect information, drive case progression and ensure efficient processing of each case. The ideal candidate will possess strong project management and communication skills, building consensus with a wide variety of internal and external audiences and mastering carrier workflows.

Key job responsibilities:

• Drive and manage the case processing workflow, including reviewing documentation for accuracy, compiling medical records for underwriting and gathering life insurance policy information for analysis
• Stay current on medical facility and life insurance carrier policies, operational process flows and compliance criteria
• Adhere to company policies and legal requirements regarding personal health information
• Achieve required phone and transaction performance as defined by VP, Case Management

Requirements

• Excellent verbal, written and interpersonal communication skills
• Strong attention to detail, highly organized and ability to maintain accuracy under time constraints
• Ability to work in a cross functional team setting
• Bachelor's degree required

Benefits

• A competitive salary commensurate with experience
• Student loan repayment program
• Health, Dental, Rx and Vision coverage
• 401K match
• Generous paid time off
• Training and mentoring programs
• Company sponsored events throughout the year
• Opportunities to earn bonuses and other perks

Coventry is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.