Internal Sales Director, Life & DI

MassMutual; Springfield (MA); Hybrid; USD 90,000 - 110,000; Full time

Job summary

MassMutual is seeking a Director of Internal Sales for Life & Disability Distribution in Springfield, MA. Hybrid/Fulltime role leading the internal sales desk, coordinating with external wholesalers, and shaping client experience for MMSD Life & DI.

The position emphasizes coaching, process improvement, and data-driven decision making. The role requires 5+ years in financial services, relevant licenses or ability to obtain, and a proven track record in sales leadership with a client-centered

Qualifications

• 5+ years in financial services or insurance distribution.
• Ability to obtain required licenses within 6 months.
• Strong leadership and coaching capabilities.

Responsibilities

• Lead internal sales desk and sales support teams for Life & DI.
• Partner with external wholesalers, key account managers, and cross-functional teams.
• Drive revenue, pipeline health, and forecast accuracy.
• Streamline operations and remove friction in sales processes.

Skills

Sales leadership

Forecasting

Client-centric

Team coaching

Education

FINRA Series 6/7 and Series 24/26 licenses

State Life and Health License

Tools

Salesforce

Microsoft Office

Job description

MassMutual is seeking a Director of Internal Sales for Life & Disability Distribution in Springfield, MA. Hybrid/Fulltime role leading the internal sales desk, coordinating with external wholesalers, and shaping client experience for MMSD Life & DI.

The position emphasizes coaching, process improvement, and data-driven decision making. The role requires 5+ years in financial services, relevant licenses or ability to obtain, and a proven track record in sales leadership with a client-centered