INTERNAL ONLY: QI Field Lead - Greater Charlotte

Performance Point, LLC; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Relocation support

Job summary

Performance Point, LLC seeks a Field Team Lead to guide field operations and ensure quality standards across inspections. You will prepare detailed client reports, coordinate with builders, and support technician training to uphold safety and excellence in service.

The role emphasizes hands-on leadership, professionalism, and collaboration with multiple teams to drive consistent field results.

Qualifications

• Experience coordinating field operations and ensuring quality standards.
• Ability to prepare professional client reports and communicate issues clearly.
• Strong organizational skills and reliability in meeting deadlines.

Responsibilities

• Follow set schedule as determined by Regional/Territory Manager.
• Conduct Quality Inspections for homes to ensure 100% readiness and create punch lists.
• Maintain company equipment.
• Prepare detailed, professional reports for clients and consult with builders about issues.
• Communicate scheduling issues or field concerns to management.
• Support training and development of field technicians with best practices and safety procedures.
• Report field issues, process inefficiencies, and safety concerns to management.

Skills

Leadership

Quality inspections

Report writing

Communication

Teamwork

Attention to detail

Job description

The Field Team Lead serves as a hands‑on leader and subject matter expert in field operations. This role supports daily coordination, ensures quality standards are met, and acts as a resource for technicians in the field. While the Field Team Lead does not have direct reports, they are responsible for setting the tone of professionalism, technical excellence, and collaboration across all teams.

Responsibilities

• Follow set schedule as determined by Regional/Territory Manager
• Conduct Quality Inspections for new single-family and multi-family homes to ensure the home is 100% ready for the homeowner, marking any items that need attention and creating a punch list.
• Maintain company equipment
• Prepare detailed, professional reports for clients and consult with builders about issues identified. Effectively communicate with management and the team on scheduling issues or field related concerns/ideas.
• Support the training and development of field technicians by sharing best practices, safety procedures, and technical tips.
• Report field issues, process inefficiencies, and safety concerns to management for review and resolution.

Competencies

• Detail oriented - must be able to be thorough and consistent.
• Critical thinking - ability to analyze facts, generate and organize ideas and defend opinions.
• Integrity - demonstrates ethical behavior, inspires trust.
• Self Management - ability to manage own tasks and meet deadlines, self-regulate effectively.
• Teamwork - fosters team collaboration.

Does this position have any direct reports? No

Relocation support? Available

Additional information: The Field Team Lead role represents a key step toward a leadership or specialist role. With continued training and experience, additional opportunities may include energy rating or other inspection services offered by Performance Point.