Internal Communications Strategist - Functional Engagement

Charles Schwab Corporation; Westlake (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Charles Schwab Corporation, a leading financial services firm, seeks a Senior Specialist, Functional Communications to craft clear, engaging employee communications and help drive engagement across the organization.

You’ll partner with Corporate Affairs and business stakeholders to deliver audience-focused messaging, leverage insights, and explore AI-enabled tools and Socialive for video storytelling to improve how work gets done.

Qualifications

• 3+ years of experience in communications, corporate communications, public relations, marketing, content development, or a related field.
• Experience creating written communications tailored to different audiences, channels, and business needs.
• Experience partnering with stakeholders to gather information, align messaging, and support communication objectives.
• Bachelor's degree or equivalent combination of education and relevant experience.

Responsibilities

• Create clear, engaging communications across written, digital, live, and virtual channels that support employee engagement and business objectives.
• Collaborate with stakeholders to understand communication needs and deliver effective, audience-focused solutions.
• Use metrics and audience insights to evaluate communication effectiveness and identify improvement opportunities.
• Identify ways to streamline processes and improve team effectiveness, including the use of AI-enabled tools.
• Maintain editorial calendars, project documentation, and shared resources to support successful execution.
• Learn and leverage the Socialive platform to support video storytelling and employee communications initiatives.

Skills

Written communications

Stakeholder collaboration

Project management

Attention to detail

Adaptability

Education

Bachelor's degree or equivalent

Tools

Socialive

AI-enabled tools

Job description

Charles Schwab Corporation, a leading financial services firm, seeks a Senior Specialist, Functional Communications to craft clear, engaging employee communications and help drive engagement across the organization.

You’ll partner with Corporate Affairs and business stakeholders to deliver audience-focused messaging, leverage insights, and explore AI-enabled tools and Socialive for video storytelling to improve how work gets done.