Internal Communications Specialist - Supply Chain Operations

Perfetti Van Melle; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

PTO including vacation, sick, personal

13 paid holidays

401k with company match up to 8%

Annual bonus potential

Comprehensive health insurance

Well-being subsidy

Maternity & paternity leave

Tuition-Free College Program

Candy allotment

Job summary

Perfetti Van Melle USA is seeking an Internal Communications Specialist to join the North America Communications team. This role embeds in Supply Chain to advise, develop, and implement strategic internal communications for hourly and plant floor employees across Erlanger, KY and Rockford, IL with a strong focus on engagement and culture.

Responsibilities include creating content, coordinating with HRBPs, and managing communications calendars and channels, while supporting Town Halls and monthly

Qualifications

• Bachelor’s degree in Communications, Journalism, or HR Business.
• 2-3 years experience in internal communications, corporate or agency.
• Experience with shop floor or hourly workforce communications is a plus.
• Strong writing and editing skills with the ability to tell stories clearly and engagingly.

Responsibilities

• Partner with HRBPs and Operations/Supply Chain managers to align comms with priorities.
• Develop and implement internal communications content and calendars for Supply Chain sites.
• Create and post digital content and monthly newsletters for internal audiences.
• Support town halls and executive communications; monitor and improve channels and cadence.

Skills

Strong writing

Editing

Project coordination

Communication strategy

Cross-functional collaboration

Education

Bachelor’s degree in Communications, Journalism, or HR

Tools

MS365 Suite

PowerPoint

SharePoint

Teams

Canva

Video editing basics

Job description

Overview

Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in more than 150 countries worldwide. We’re currently seeking a passionate and enthusiastic Internal Communications Specialist to join our growing team.

What You Will Do

As part of the North America Communications team reporting to the Director of Communications, this position primarily focuses on partnering within the N.A. Supply Chain Operations function to understand its culture and needs to be able to advise, develop and implement strategic Supply Chain internal communications. This position serves as the key Communications team link and specialist embedded in the Supply Chain business, culture and people strategies and activities, SC priority programs and everyday operational communications needs.

By understanding the Supply Chain organization's culture and needs, this position will also tailor and implement internal corporate communication strategies and content that specifically maximize reach and engagement with Erlanger plant/Distribution Center and Rockford shop floor employees, to meet their unique people needs and channels, while aligning and integrating with overall company messages, programs and communications. Successful outputs will aid in the company’s success with Supply Chain employee engagement, retention, and culture building.

In addition to working closely with the Communications Director, they will build a strong partnership with the Associate Manager of Internal Communications, and build trusted working relationships with the Supply Chain senior leadership, plants/Distribution Center site leadership, and site HRBPs/admins.

Responsibilities

• Serve as a day-to-day contact and partner with the HRBPs and Operations/Supply Chain managers who work with the hourly workforces to understand needs and ensure alignment with Perfetti Van Melle (PVM) internal communication programs and company priorities and guidelines.
• Work with Comms Director, Internal Comms Manager, and Supply Chain partners to find ways to measure and evaluate Supply Chain employee communications, cadences, approaches, and channels for continuous improvement of our communications efforts and programs tailored to the hourly employees.
• Be the “newsroom” eyes and ears of people and business success stories that come from our manufacturing/Distribution Center teams in Erlanger, KY and Rockford, IL to proactively identify stories and create content that should become part of our overall PVM N.A. internal communications and storytelling. Assist the External PR Manager with information on stories that have a compelling external component.
• Development of the annual Supply Chain communications calendar, content/messaging, plans, and channels for Supply Chain sites' priority business and employee programs. Examples of the HR and company programs supported by these communications include, but are not limited to general HR/people announcements, Total Rewards/Benefits, learning and development, culture and engagement celebrations, and employer branding/recruitment.
• Assist the Operations teams with decks or content for their regular Ops “town halls” i.e., Ops Airwaves.
• Create / post digital screen corporate content and create/ensure placement of monthly paper Hump Day roundup and Weekly Chew newsletters.
• Serve as one of the facilitators of emergency communications platform as needed to dispatch urgent Supply Chain employee notifications.
• Travel estimated up to 20% to visit Rockford, IL factory location.

What We Need From You

• Bachelor’s degree required in Communications, Journalism, or HR Business.
• 2-3 years experience—can include internships and post-college entry-level roles.
• Demonstrated experience working in a corporate internal communications environment or agency experience supporting client internal communications programs.
• Some knowledge of HR communications is preferred and experience with "shop floor" or hourly workforce communication is desired.
• Manufacturing environment experience preferred.
• Strong writer (samples requested) and editor with an eye for a story.
• Basic photography and video storytelling skills; Canva content creation and video editing; proficient with MS365 Suite including Outlook, PowerPoint, SharePoint and Teams.
• Understanding of hourly employees and HR/benefits communications is highly desired.
• Must be highly organized and generally proficient with learning new information, skills or software.
• May need to attend events for plant shifts outside of regular business hours or in the community occasionally; must be able to travel to locations throughout NKY and Greater Cincinnati on occasion.

What We Offer

At Perfetti Van Melle, we are committed to fostering a diverse, equitable, and inclusive workplace where all individuals, regardless of background or identity, are valued, respected, and empowered to contribute their unique perspectives to the sweet success of our candy-loving community. Additionally, we are proud to offer benefit programs that support our team members' goals and well-being, including:

• PTO package including vacation, sick, personal, and pay it forward time off
• 13 paid holidays
• 401k with Company Match up to 8%, ranking in the top 1% of the country
• Annual bonus potential and merit-based increases
• Comprehensive health insurance
• Annual well-being subsidy
• 20 weeks Maternity & 12 weeks Paternity leave
• Sam's Club or Costco annual membership reimbursement
• Tuition-Free College Program or Free Continued Education (BA, Masters, etc.)
• Modest monthly candy allotment (Airheads, Airheads Xtremes, and Mentos)

Join a 2025 NKY Best Workplace by applying today!

Perfetti Van Melle, USA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Nearest Major Market: Cincinnati