Internal Communications Specialist II

University of Rochester; City of Albany (NY); Remote; USD 61,000 - 85,000; Full time

Job summary

The University of Rochester is seeking an Internal Communications Specialist II to craft clear, engaging employee communications across emails, newsletters, benefits material, guides, and web content. You will translate complex HR and policy information into concise, audience-friendly language.

You'll partner with HR Communications and other teams to plan and execute campaigns, manage multiple projects, and help evaluate communication effectiveness while upholding University brand standards.

Qualifications

• Bachelor's degree in communications, journalism, English, marketing or related field with at least two years of communications experience.
• Excellent editing and proofreading skills; able to ensure accuracy, tone, and style across materials.
• Ability to translate complex HR, benefits and policy information into clear, accessible language.

Responsibilities

• Write and edit high-quality employee communications across emails, newsletters, web content, guides, and enrollments.
• Develop communications plans and content to support HR and Total Rewards programs and campaigns.
• Collaborate with subject matter experts and colleagues to identify key messages and audiences.
• Manage multiple writing assignments and deadlines with attention to detail and quality.

Skills

Writing & editing

Communication

Project management

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Internal Communications Specialist II### Internal Communications Specialist IIApply: Rochester - NY: Full time: Posted Today: R275733As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.**Job Location (Full Address):**Remote Work - New York, Albany, New York, United States of America, 12224**Opening:**Worker Subtype:RegularTime Type:Full timeScheduled Weekly Hours:40Department:100984 Ofc HR - VP OfficeWork Shift:UR - Day (United States of America)Range:UR URG 110Compensation Range:$61,000.00 - $85,400.00*The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.***Responsibilities:**Are you an exceptional writer who knows how to make complex information clear, engaging, and easy to understand? The University of Rochester is seeking a talented communications professional with exceptional writing and editing skills to join our HR Communications team. This role is ideal for a versatile writer who can translate complicated information into clear, compelling communications for a large and diverse employee audience. Writing is at the heart of this position. You’ll develop communications across a wide range of formats—from employee emails and newsletters to benefits communications, guides, web content, leadership messages, and campaigns. You’ll work closely with subject matter experts and communications colleagues to understand what employees need to know and turn that information into content that is accurate, accessible, and engaging. The role also supports communications planning, project management and the execution of major HR and Total Rewards initiatives.**What You’ll Do:** * **Write and edit high-quality employee communications** across multiple channels and formats, including emails, newsletters, web content, guides, enrollment materials, home mailings, presentations, and promotional materials.* Translate complex HR, benefits, and policy information into **clear, concise, and employee-friendly, compliant language**.* Interview and collaborate with subject matter experts to identify key messages, anticipate employee questions and develop communications that connect with the intended audience.* Adapt voice, tone and level of detail for different audiences while maintaining University brand and editorial standards.* Edit and proofread materials for clarity, accuracy, consistency, grammar and style.* Develop communications plans and content to support HR and Total Rewards programs, initiatives and campaigns.* Manage multiple writing assignments and communications projects simultaneously, often working against competing deadlines.* Partner with HR Communications colleagues, HR leaders, vendors and other University teams to coordinate communications and ensure timely execution.* Help evaluate communications effectiveness and identify opportunities to continually improve how we communicate with employees. **What We’re Looking For:** First and foremost, we are looking for an **outstanding writer and editor**. The successful candidate will be able to demonstrate an ability to write compelling, polished content while making complicated subjects understandable to a broad audience. Candidates should have a bachelor's degree in communications, journalism, English, marketing or a related field, or an equivalent combination of education and experience, along with at least two years of relevant communications experience. Strong candidates will also bring excellent editing and proofreading skills; an ability to organize information and identify the most important message; sound judgment when handling sensitive information; strong project-management and organizational skills; attention to detail; and the ability to collaborate effectively with subject matter experts and colleagues. **Writing Samples Required - Because exceptional writing is essential to success in this role, applicants must submit writing samples along with their resume.** Please provide **two to three professional writing samples that demonstrate your ability to communicate clearly and effectively to different audiences.** We are particularly interested in samples that show your ability to:* Translate complex information into clear, accessible language.* Write engaging employee, corporate or organizational communications.* Adapt your writing style and tone for different audiences or communications channels. Samples may include employee communications, articles, newsletters, executive communications, web content, emails, communications campaigns or similar professional work. Please briefly identify the intended audience and your role in developing each piece.The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.