Internal Communications Specialist

Carollo Engineers; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) company matching

Paid time off

Flexible work arrangements

Job summary

Carollo Engineers is seeking an Internal Communications Specialist to support internal campaigns, HR communications, benefits messaging, and onboarding materials. You will partner with the Communications team to deliver clear, timely content to nearly 2,000 employees.

The role emphasizes writing, editing, project management, and cross-functional collaboration to maintain a consistent brand voice. The ideal candidate has 5–8 years of experience in internal communications, a Bachelor's in a

Qualifications

• Bachelor's degree in Communications, English, Organizational Communication, or related field.
• 5 to 8 years of experience in internal communications or similar role.
• Proven ability to produce employee-facing content with clarity.
• Strong writing and editing skills; ability to distill complex information.

Responsibilities

• Draft, edit, and produce employee-facing communications, including announcements and benefits content.
• Support internal campaigns, engagement surveys, open enrollment, wellness, and learning programs.
• Coordinate with stakeholders to gather information and manage review cycles.
• Maintain editorial calendars and develop templates for recurring content.
• Align messaging with firm strategy, voice, and brand across channels.
• Maintain intranet employee content and support change communications.
• Track engagement metrics and report on effectiveness.

Skills

Writing

Editing

Project management

Interpersonal skills

Cross-functional collaboration

MS Office

CMS/Intranet

Email tool usage

Education

Bachelor's degree in Communications/English/Organizational Communication

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)

Content management systems

Intranet platforms

Email campaign tools

Job description

Overview

Carollo Engineers is a leading engineering firm dedicated exclusively to water. For over 90 years, we've specialized in the planning, design, and construction of water, wastewater, stormwater, and reuse facilities, bringing innovative and sustainable solutions to the water sector's most complex challenges.

We work with water agencies, municipalities, utilities, research organizations, and private companies across various industries, including technology, manufacturing, and beyond. These clients choose Carollo because we employ some of the most knowledgeable and experienced professionals in the world. When you join our team, you'll work alongside industry leaders who are advancing the science of water, protecting public health, and building resilient communities.

Carollo's vision is to be the best water consulting firm and the best place for you to build your career. If you're passionate about making a difference in this critical field, we invite you to explore a career with Carollo.

Responsibilities

As part of Carollo's Communications Team, the Internal Communications Specialist will provide dedicated, hands-on communications support for internal campaigns and initiatives, such as employee announcements, HR campaigns, benefits communications, program rollouts, onboarding materials, recognition programs, and engagement initiatives.

Reporting to the Communications Manager, the Internal Communications Specialist will serve as the day-to-day communications resource for internal communication initiatives. This is a steady, high-volume area of work, and this dedicated role will allow us to deliver clear, timely, and consistent messaging to our nearly 2,000 employees.

The Internal Communications Specialist will work as part of a collaborative team, partnering closely with Communications and colleagues around the company to understand needs, shape content, and bring ideas to life through clear, well-crafted writing.

We're looking for someone who is reliable, organized, and energized by producing meaningful work for employees. If you enjoy writing for internal audiences, working across teams, and supporting the kind of communications that shape how people experience their workplace, we'd love to hear from you.

• Draft, edit, and produce employee-facing communications, including announcements, policy updates, benefits information, onboarding and orientation materials, and recognition program content

• Support internal campaigns and initiatives, such as employee engagement surveys, open enrollment, wellness programs, and learning and development programs

• Partner with stakeholders across the organization to understand internal communications needs, gather information, and manage review cycles to ensure accurate, timely delivery

• Maintain editorial calendars for recurring communications

• Develop and maintain templates and standard formats for routine and recurring content to improve consistency and turnaround time

• Coordinate with the broader Communications team to ensure messaging aligns with the firm's overall internal communications strategy, voice, and brand

• Help maintain and update employee-facing content on the intranet and other internal channels as it relates to programs

• Support change management communications for company initiatives, including policy changes, benefits updates, and program rollouts

• Track and report on the effectiveness of employee communications through engagement metrics and feedback

Qualifications

• Bachelor's degree in Communications, English, Organizational Communication, or a related field

• 5 to 8 years of experience in internal communications, employee communications, or a closely related role

• Demonstrated experience producing employee-facing content

• Strong writing and editing skills, with the ability to take complex or sensitive information and turn it into clear, accessible content

• Solid understanding of internal communications principles and audience-focused messaging

• Ability to work across functions, manage multiple inputs, and maintain timely delivery on recurring deadlines

• Strong project management and organizational skills, with the ability to balance ongoing work with new requests

• Sound judgment associated with handling sensitive or confidential information with discretion

• Strong interpersonal skills and a collaborative, service-oriented mindset

• Comfort working within an established communications strategy while also contributing ideas to improve content and delivery

• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) and willingness to learn new tools

• Comfort with content management systems, intranet platforms, and email communication tools

Preferred Qualifications

• Experience writing for HR, People, or employee-facing audiences

• Experience supporting employee engagement, recognition, or change management initiatives

• Familiarity with intranet platforms, email marketing tools, and employee survey tools

• Experience in the water, environmental, or engineering sector

• Experience supporting an HR or People Team function in a corporate or professional services environment

• Background in engineering, consulting, or professional services

• Basic design skills

Compensation Range

An employee's pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Other Compensation and Benefits

Carollo is committed to providing employees with a competitive, comprehensive benefits program that provides the support employees and their families need to lead healthy, productive lives. Carollo's benefits package includes paid time off and holidays, comprehensive health insurance coverage, pre-tax savings account options for healthcare, dependent care and commuter expenses, disability insurance and life insurance options for you and your dependents. We also offer free Caregiver Support, Travel Assistance, counseling services, discount programs, and a Lifestyle Reimbursement Account. Other compensation that may be available includes: 401(k) company contribution matching, tuition reimbursement, discretionary bonuses, career advancement bonuses, professional registration bonuses, employee referral bonuses, and compensatory time for exempt employees. Flexible work arrangements may also be available. Eligibility for benefits varies based on employment status.

EOE including disability/veteran (https://careers-carollo.icims.com/jobs/4587/internal-communications-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834471131)

Job Locations

US-AZ-Phoenix

ID

2026-4587

Category

Marketing

Type

Full-time, Regular