Internal Communications Specialist

Carollo Engineers, Inc.; Phoenix (AZ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Disability insurance

Life insurance

401(k) matching

Flexible work arrangements

Tuition reimbursement

Job summary

Carollo Engineers, Inc. in Phoenix, AZ seeks an Internal Communications Specialist to lead employee-facing content, campaigns, and onboarding materials.

Reporting to the Communications Manager, you will craft clear messaging for nearly 2,000 employees and work across teams to support HR programs. The role emphasizes writing, editing, content management, and a collaborative approach within a trusted water-focused engineering firm that values transparent communication and effective change

Qualifications

• Bachelor's degree in Communications, English, Organizational Communication, or a related field.
• 5 to 8 years of experience in internal communications or employee communications.
• Experience producing employee-facing content.
• Strong writing and editing skills with the ability to simplify complex information.
• Understanding of internal communications principles and audience-focused messaging.
• Ability to work across functions and balance deadlines.
• Strong project management and organizational skills.
• Discretion handling sensitive information.
• Collaborative, service-oriented mindset.
• Proficiency with Microsoft Office and willingness to learn new tools.
• Comfort with CMS and intranet platforms.

Responsibilities

• Draft, edit, and produce employee-facing communications across announcements and HR content.
• Support internal campaigns, enrollment, wellness, and learning initiatives.
• Collaborate with stakeholders to gather information and manage review cycles.
• Maintain editorial calendars and templates for consistency.
• Coordinate with Communications team to align with brand and strategy.
• Update intranet content and email tools.
• Support change management communications for company initiatives.
• Track engagement metrics and feedback to improve effectiveness.

Skills

Strong writing

Editing skills

Interpersonal skills

Project management

Microsoft Office

CMS/intranet experience

Education

Bachelor's degree in Communications, English, Organizational Communication, or related field

Tools

Microsoft Office

CMS

Job description

Overview

Carollo Engineers is a leading engineering firm dedicated exclusively to water. For over 90 years, we've specialized in the planning, design, and construction of water, wastewater, stormwater, and reuse facilities, bringing innovative and sustainable solutions to the water sector's most complex challenges.

We work with water agencies, municipalities, utilities, research organizations, and private companies across various industries, including technology, manufacturing, and beyond. These clients choose Carollo because we employ some of the most knowledgeable and experienced professionals in the world. When you join our team, you'll work alongside industry leaders who are advancing the science of water, protecting public health, and building resilient communities.

Carollo's vision is to be the best water consulting firm and the best place for you to build your career. If you're passionate about making a difference in this critical field, we invite you to explore a career with Carollo.

Responsibilities

As part of Carollo’s Communications Team, the Internal Communications Specialist will provide dedicated, hands-on communications support for internal campaigns and initiatives, such as employee announcements, HR campaigns, benefits communications, program rollouts, onboarding materials, recognition programs, and engagement initiatives.

Reporting to the Communications Manager, the Internal Communications Specialist will serve as the day-to-day communications resource for internal communication initiatives. This is a steady, high-volume area of work, and this dedicated role will allow us to deliver clear, timely, and consistent messaging to our nearly 2,000 employees.

The Internal Communications Specialist will work as part of a collaborative team, partnering closely with Communications and colleagues around the company to understand needs, shape content, and bring ideas to life through clear, well-crafted writing.

We're looking for someone who is reliable, organized, and energized by producing meaningful work for employees. If you enjoy writing for internal audiences, working across teams, and supporting the kind of communications that shape how people experience their workplace, we'd love to hear from you.

• Draft, edit, and produce employee-facing communications, including announcements, policy updates, benefits information, onboarding and orientation materials, and recognition program content
• Support internal campaigns and initiatives, such as employee engagement surveys, open enrollment, wellness programs, and learning and development programs
• Partner with stakeholders across the organization to understand internal communications needs, gather information, and manage review cycles to ensure accurate, timely delivery
• Maintain editorial calendars for recurring communications
• Develop and maintain templates and standard formats for routine and recurring content to improve consistency and turnaround time
• Coordinate with the broader Communications team to ensure messaging aligns with the firm's overall internal communications strategy, voice, and brand
• Help maintain and update employee-facing content on the intranet and other internal channels as it relates to programs
• Support change management communications for company initiatives, including policy changes, benefits updates, and program rollouts
• Track and report on the effectiveness of employee communications through engagement metrics and feedback

Qualifications

• Bachelor's degree in Communications, English, Organizational Communication, or a related field
• 5 to 8 years of experience in internal communications, employee communications, or a closely related role
• Demonstrated experience producing employee-facing content
• Strong writing and editing skills, with the ability to take complex or sensitive information and turn it into clear, accessible content
• Solid understanding of internal communications principles and audience-focused messaging
• Ability to work across functions, manage multiple inputs, and maintain timely delivery on recurring deadlines
• Strong project management and organizational skills, with the ability to balance ongoing work with new requests
• Sound judgment associated with handling sensitive or confidential information with discretion
• Strong interpersonal skills and a collaborative, service-oriented mindset
• Comfort working within an established communications strategy while also contributing ideas to improve content and delivery
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) and willingness to learn new tools
• Comfort with content management systems, intranet platforms, and email communication tools

Preferred Qualifications

• Experience writing for HR, People, or employee-facing audiences
• Experience supporting employee engagement, recognition, or change management initiatives
• Familiarity with intranet platforms, email marketing tools, and employee survey tools
• Experience in the water, environmental, or engineering sector
• Experience supporting an HR or People Team function in a corporate or professional services environment
• Background in engineering, consulting, or professional services
• Basic design skills

Compensation Range

An employee’s pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Other Compensation and Benefits

Carollo is committed to providing employees with a competitive, comprehensive benefits program that provides the support employees and their families need to lead healthy, productive lives. Carollo’s benefits package includes paid time off and holidays, comprehensive health insurance coverage, pre-tax savings account options for healthcare, dependent care and commuter expenses, disability insurance and life insurance options for you and your dependents. We also offer free Caregiver Support, Travel Assistance, counseling services, discount programs, and a Lifestyle Reimbursement Account. Other compensation that may be available includes: 401(k) company contribution matching, tuition reimbursement, discretionary bonuses, career advancement bonuses, professional registration bonuses, employee referral bonuses, and compensatory time for exempt employees. Flexible work arrangements may also be available. Eligibility for benefits varies based on employment status.