Internal Communications Intern: Content & Channel Strategy

Cape Fear Public Utility Authority; North Carolina; On-site; USD 17,000 - 25,000; Part time

Job summary

Cape Fear Public Utility Authority is offering a yearlong internship in its Communications Department. The intern will support a project to evaluate and strengthen internal communications, identifying gaps and proposing effective channels to keep employees informed across office and field settings.

The role involves reviewing materials, gathering input from staff, creating content, and developing a calendar for ongoing communications.

Qualifications

• Currently enrolled in an associate or bachelor's degree program with a course study in Communications or a recent graduate.

Responsibilities

• Review existing internal communications materials, channels, and practices.
• Gather input from employees and department representatives about information needs, communication preferences, and barriers to accessing information.
• Identify communication gaps and recommend channels and approaches to address them, considering employee access, ease of use, cost, and staff capacity.
• Develop an internal communications content calendar.
• Interview employees and create content, including employee spotlights, department profiles, organizational updates, and announcements.
• Produce supporting photographs, graphics, or other visual materials using approved tools, and adapt content for recommended channels.
• Incorporate staff feedback and prepare content for approved distribution.
• Present findings and prioritized recommendations with suggested implementation steps.

Education

Associate or Bachelor's degree in Communications (pursuing or recent graduate)

Job description

Cape Fear Public Utility Authority is offering a yearlong internship in its Communications Department. The intern will support a project to evaluate and strengthen internal communications, identifying gaps and proposing effective channels to keep employees informed across office and field settings.

The role involves reviewing materials, gathering input from staff, creating content, and developing a calendar for ongoing communications.