Internal Communications Client Coordinator

Kimley-Horn; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Exceptional Retirement Plan

Comprehensive Health Coverage

Time Off

Financial Wellness

Professional Development

Family-Friendly Benefits

Job summary

Kimley-Horn is seeking an Internal Communications Client Coordinator for our Charlotte, NC office to support firmwide internal programs. You will partner with internal clients to translate goals into clear communications and engagement campaigns, championing our culture in every interaction and deliverable.

The role emphasizes collaboration, project management, and timely delivery across multiple assignments, with an emphasis on messaging consistency and stakeholder relations within a large

Qualifications

• Bachelor's degree or higher in communications, journalism, marketing, or related field.
• Minimum of 1 year experience in internal communications or related field.
• Excellent written and verbal communication skills.
• Outstanding collaboration skills.
• Strong time management with ability to juggle multiple projects and deadlines.
• Familiarity with content management systems such as SharePoint and Sociabble.

Responsibilities

• Partner with internal clients to understand goals and deliver clear information on tools and resources.
• Advise on employee engagement and cultural campaigns that align with goals.
• Develop messaging for audiences and keep projects moving; prepare companion materials.
• Build relationships with teammates, clients and partners and stay responsive.
• Own multiple client projects, set expectations early and meet deadlines.
• Ensure consistent messaging and tone across channels and clients; guide audience and timing.

Skills

Written & verbal communication

Time management

Collaboration

Content management systems

Independent work

Interpersonal skills

Education

Bachelor's degree in Communications, Journalism, Marketing, or a related field

Tools

SharePoint

Sociabble

Job description

Overview

Ranked as one of Fortune Magazine’s “100 Best Companies to Work For” for 19 years, Kimley-Horn is a premiere planning and design consultancy with 11,000+ employees in more than 160 offices across North America.

We seek a dynamic Internal Communications Client Coordinator to join our Firmwide Communications team. The ideal candidate will be responsible for serving internal clients and maintaining internal communication initiatives that engage and inform our employees. In addition, the ideal candidate will be a champion of Kimley-Horn’s culture and be able to communicate it clearly and effectively across the firm. This is not a remote position.

This role will be in our Charlotte, North Carolina (NC) office! This is not a remote position.

Responsibilities

• Partner with internal clients to understand their goals to translate and deliver clear, actionable information on tools and resources.
• Serve as a trusted advisor on employee engagement, recommending appropriate internal messaging and cultural campaigns that align with their goals.
• This may include developing messaging to different audiences, preparing companion materials, and keeping projects moving.
• Build lasting relationships with teammates, clients, and partners by being responsive and dependable.
• Own multiple client projects at once, setting expectations early and delivering on every deadline.
• Ensure message consistency and tone across all channels and for all clients, providing guidance on messaging, audience, and timing.
• Champion the Kimley-Horn culture and brand in every client interaction and deliverable.

Qualifications

• Bachelor's degree in Communications, Journalism, Marketing, or a related field
• Minimum of one year of experience in internal communications or a related field
• Excellent written and verbal communication skills
• Outstanding collaboration skills
• Strong time management skills, including the ability to manage multiple projects simultaneously and work under tight deadlines
• Familiarity with content management systems – i.e., SharePoint, Sociabble, etc.
• Ability to work independently and as part of a team
• Strong interpersonal skills and the ability to build and maintain effective working relationships with partners at all levels of the firm

Why Kimley-Horn?

At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 19 years!

Key Benefits at Kimley-Horn

• Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
• Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
• Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
• Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
• Professional Development: Tuition reimbursement and extensive internal training programs.
• Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.