Internal Comms and Engagement Officer

Mencap; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

32 days holiday

Discounts at retailers

Health cash plans

Job summary

Mencap is seeking an Internal Comms and Engagement Officer to strengthen how we connect with colleagues across the organisation. You’ll lead internal channels, curate engaging content and drive plans for key projects, ensuring messages are clear, accessible and inspiring.

Based on a flexible, remote-friendly model, you’ll build strong relationships with stakeholders, champion innovative ideas, and help create a more inclusive, informed workplace that reflects Mencap’s mission.

Qualifications

• Excellent writing and editing skills with a sharp eye for detail.
• Strong organisational skills, able to manage multiple projects and deadlines.
• Creative design skills, with experience creating content for diverse audiences.
• Great relationship-building skills, with confidence to influence at all levels.

Responsibilities

• Lead and manage internal communication and colleague engagement channels
• Create and curate engaging content from across the organisation
• Lead and deliver communication and engagement plans for key projects and teams
• Build strong relationships with stakeholders across Mencap to maintain trust and credibility
• Champion innovation, bringing fresh ideas to improve how we communicate and engage

Skills

Excellent writing and editing

Strong organisational skills

Creative design skills

Relationship-building skills

Job description

Are you a creative communicator with a passion for accessible communication and making sure every voice is heard? Do you thrive on storytelling and collaboration? If so, we'd love to hear from you! Join us at Mencap as our Internal Comms and Engagement Officer and help shape how we connect with our colleagues across the organisation.

The role is full time (37.5 days a week) Monday-Friday, and you can work from anywhere. You may need to travel to various locations across England, Wales, and Northern Ireland as and when needed. We will consider flexible working if requested.

About the role

As our Internal Comms and Engagement Officer, you'll play a vital role in connecting colleagues to Mencap's vision and values. You'll lead on key internal communication channels and engagement forums, ensuring our people receive clear, accessible, and inspiring information.

• Lead and manage internal communication and colleague engagement channels
• Create and curate engaging content from across the organisation
• Lead and deliver communication and engagement plans for key projects and teams
• Build strong relationships with stakeholders across Mencap to maintain trust and credibility
• Champion innovation, bringing fresh ideas to improve how we communicate and engage

You're a natural communicator with a flair for storytelling and a passion for inclusive communication. You bring:

• Excellent writing and editing skills, with a sharp eye for detail
• Strong organisational skills, able to manage multiple projects and deadlines
• Creative design skills, with experience creating content for diverse audiences
• Great relationship‑building skills, with confidence to influence at all levels, We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who tick all the boxes.

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live their lives to the full. We campaign for a fairer society. We work with families and partners to build inclusive communities. And we deliver the services people need to live their lives.

Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes.
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!