Intern - Year Round (Learning & Talent Development)

Navy Federal Credit Union; Vienna (VA); On-site; USD 22,000 - 26,000; Part time

Job summary

Navy Federal Credit Union is seeking two interns to support the Learning & Organization Development team in Vienna, VA. One intern focuses on program management, the other on organizational development.

Responsibilities include supporting division projects, coordinating logistics, leveraging technology, and providing learner cohort support. Applicants must be enrolled in a degree program and upload transcripts as part of the application.

Qualifications

• Must be pursuing a degree from an accredited college/university, preferably in Industrial-Organizational Psychology.
• Strong organization and follow-through, with the ability to manage multiple tasks across project coordination, documentation, and team operations.
• Clear written communication skills, including experience creating or updating materials such as job aids, meeting notes, resource content, or process documentation, with an audience of Executive Leadership.
• Comfort working across teams and responding to feedback while supporting tools, gathering and analyzing data, reporting, and shared resources such as SharePoint, internal pages, or administrative workflows.
• Exemplary interpersonal and verbal communication skills
• Effective research, analytical, and problem-solving skills
• Effective skill in maintaining accuracy with attention to detail and meeting deadlines
• Ability to exercise initiative and good judgment to make sound decisions
• Ability to approach opportunities with creative and innovative solutions
• Can take on multiple projects and manage varied priorities
• Ability to work independently and in a team environment

Responsibilities

• Provide support to assigned division; may work on small projects or portions of larger projects
• Leverage technologies and aligned systems to support division functions, for example maintaining the room reservation coordination system for the division
• Collaborate with facilitators to provide individual learner and cohort support
• Propose creative approaches for process improvements within assigned areas and across collaborative groups to increase effectiveness, enhance organizational systems and support both division and enterprise-wide audiences
• Support the coordination of multiple projects to ensure timely completion of action items and appropriate connection of like-opportunities
• Support business strategy and initiatives within the business unit and/or across the organization
• Assist and collaborate with various levels of employees to accomplish tasks/assignments
• Maintain professionalism in all interactions, placing customer service and employee experience as priority
• Perform other duties as assigned

Skills

Organization

Communication

Team collaboration

Analytical thinking

Problem solving

Attention to detail

Initiative

Multitasking

Independent work

Creative thinking

Education

Industrial-Organizational Psychology degree

Tools

Microsoft Excel

SharePoint

Administrative workflows

Job description

Overview

The interns will support the Learning & Organization Development team, which focuses on executive leadership development, as well as team and organizational effectiveness. We are hiring two interns that will support across both areas, with one having a primary focus on program management and the other having a primary focus on organizational development.

The interns will collaborate with teams across Learning & Talent Development and throughout the enterprise to support crucial logistics and administrative needs, and provide learner cohort support. They will need to have experience participating in project teams that required them to effectively manage priorities, collaborate with diverse groups, ensure timeline adherence and leverage Agile to accomplish shared goals. Effective communication, a growth mindset and a solutions-minded approach are a must for this role. They will also need to have demonstrated proficiency leveraging technology and a willingness to learn new systems.

The Learning & Talent Development division is an enterprise-wide strategic learning team serving all employees by providing high-impact development opportunities to support leaders, departments and the organization.

*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the "Intern Proof of Enrollment" section of the application.

Responsibilities

• Provide support to assigned division; may work on small projects or portions of larger projects
• Leverage technologies and aligned systems to support division functions, for example maintaining the room reservation coordination system for the division
• Collaborate with facilitators to provide individual learner and cohort support
• Propose creative approaches for process improvements within assigned areas and across collaborative groups to increase effectiveness, enhance organizational systems and support both division and enterprise-wide audiences
• Support the coordination of multiple projects to ensure timely completion of action items and appropriate connection of like-opportunities
• Support business strategy and initiatives within the business unit and/or across the organization
• Assist and collaborate with various levels of employees to accomplish tasks/assignments
• Maintain professionalism in all interactions, placing customer service and employee experience as priority
• Perform other duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university, preferably in Industrial-Organizational Psychology
• Strong organization and follow-through, with the ability to manage multiple tasks across project coordination, documentation, and team operations
• Clear written communication skills, including experience creating or updating materials such as job aids, meeting notes, resource content, or process documentation, with an audience of Executive Leadership
• Comfort working across teams and responding to feedback while supporting tools, gathering and analyzing data, reporting, and shared resources such as SharePoint, internal pages, or administrative workflows
• Exemplary interpersonal and verbal communication skills
• Effective research, analytical, and problem-solving skills
• Effective skill in maintaining accuracy with attention to detail and meeting deadlines
• Ability to exercise initiative and good judgment to make sound decisions
• Ability to approach opportunities with creative and innovative solutions
• Can take on multiple projects and manage varied priorities
• Ability to work independently and in a team environment

Desired Qualifications

• Advanced skills with Microsoft Excel and other database/spreadsheet software programs
• Familiarity with project management

Hours

Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)

Location

820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.