Intern, Ticket Sales (58334)

Diamond Baseball Holdings; Lawrenceville (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Diamond Baseball Holdings is seeking an energetic individual to join the Gwinnett Stripers ticket sales team in Lawrenceville, GA. You will learn to manage a book of business, selling mini-plans, memberships, and group outings to drive revenue for the team.

The program offers hands-on training within a collaborative, fast-paced environment and runs from November 2026 through September 2027, with opportunities for growth within DBH's network of clubs.

Qualifications

• Strong interpersonal and communication skills required.
• Organizational habits and ability to manage multiple projects.
• Proficient in MS Office (PowerPoint, Excel, Word).
• Ability to work long hours, weekends, and some holidays.

Responsibilities

• Sell Gwinnett Stripers ticket products: season memberships, mini-plans, group outings.
• Support sales, event execution and service for non-baseball events.
• Engage with clients via calls, emails, and texts to drive revenue.
• Provide excellent customer service to clients and fans.

Skills

Interpersonal skills

Communication

Organizational skills

MS Office proficiency

Education

High School Diploma

BA preferred

Tools

PowerPoint

Excel

Word

Job description

Job Details: Job Location: Lawrenceville, GA 30043, About the Gwinnett Stripers: The Gwinnett Stripers, Triple-A affiliate of the Atlanta Braves, deliver high-caliber baseball and vibrant game-day experiences at Gwinnett Field. Known for developing Major League talent and engaging the community, the Stripers create a dynamic and welcoming environment for fans. As part of Diamond Baseball Holdings (DBH), the Stripers are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Position Overview

The Gwinnett Stripers, the Triple-A Affiliate of the Atlanta Braves, are looking for an energetic and motivated individual to join our Ticket Sales team. You will be provided with industry-leading sales training designed to help you learn to successfully manage your own book of business and drive revenue. You will be given hands‑on experience working with a wide variety of Stripers fans with the goal of selling mini‑plans, memberships, and group outings to drive significant revenue growth for the team. This position will work closely with the entire ticket sales team, providing significant learning opportunities on the job both from the peers as well as management. This opportunity is ideal for recent graduates or early career professionals who are passionate about sports, highly motivated, and eager to gain hands‑on leadership experience in ticket sales. The program begins in November 2026 and runs through the conclusion of the Minor League Baseball season in September 2027.

Essential Job Duties & Responsibilities

• Responsible for sales of Gwinnett Stripers ticket products, including but not limited to season memberships, mini-plans, and group outings.
• Support the selling, execution, and service of non-baseball events including private parties, public events, and touring shows.
• Constant learning opportunities throughout your time with the organization, both from the industry-leading training provided and from the group of experienced sales staff around you.
• Communicate with a variety of potential clients, including baseball fans, businesses, and community organizations.
• Provide consistently excellent customer service to all existing and potential clients.
• Exude maximum effort every day and make a minimum of 100 activities a day through phone calls, emails, and texts.
• Identify opportunities to provide extra experiences and memories for your clients through information gathering and needs assessments.
• Professionally represent the organization at business and community functions
• Maintain a positive outlook as you work as a member of the TEAM!
• Assist the team with other duties as assigned.

Qualifications: Minimum Qualifications

• High School Diploma required; BA preferred
• Strong interpersonal skills a must
• Ability to communicate effectively over the phone, in person, and digitally.
• Exceptional organizational habits and ability to manage multiple projects.
• Proficient in Microsoft Office- PowerPoint, Excel, and Word.
• The ability to thrive in a competitive, fun, fast paced environment.
• Ability to work long hours, weekends, and occasional holidays.
• Ability to exert light physical effort which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight.
• Must complete a successful comprehensive background check
• Flexible schedule: available January/February - September; able to work nights and weekends on non-game days as needed.
• Bilingual is a plus.