Intern - State Farm Agent Team Member

Lorettajennings; Moss Point (MS); Híbrido; USD 35 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Resumo da oferta

A local insurance agency in Moss Point is seeking an organized Administrative Assistant to support daily operations and enhance customer service. The ideal candidate will assist with scheduling, maintain accurate records, and provide exceptional service to customers. This role demands proactive interpersonal skills and attention to detail, promoting a collaborative team environment. Interested applicants with a background in relevant fields are encouraged to apply and grow their careers with us.

Qualificações

• Effective customer service and interpersonal skills.
• Ability to work collaboratively and independently.
• Prioritization and organizational skills.

Responsabilidades

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and customer records.
• Provide friendly and professional customer service.
• Support the agent with administrative tasks and projects.

Conhecimentos

Customer service skills

Organizational skills

Team collaboration

Time management

Formação académica

Coursework in Insurance, Financial Services, Real Estate, Marketing

Descrição da oferta de emprego

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

State Farm agent Loretta Jennings is seeking a dependable and organized Administrative Assistant – State Farm Agent Team Member to help support the daily operations of the office. In this role, the team member will work closely with the agent to assist with administrative tasks, maintain organization across office processes, and help ensure the team can provide outstanding service to customers.

Our ideal candidate is detail-oriented, proactive, and enjoys supporting a busy team environment. This position plays an important role in keeping the office running smoothly by assisting the agent with scheduling, communication, and general office coordination. The ideal candidate should also hold an active Property and Casualty Insurance license, enabling the team member to assist with servicing existing policies, including making policy changes and updates as directed by the agent.

If you thrive in a supportive role, have attention to details and are dedicated to sales mindedness customer relations you are invited to apply for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling, calendars, and general office communications to support the agent and team.
• Assist with incoming inquiries and maintain organized, accurate customer records.
• Provide friendly and professional customer service, helping ensure questions and requests are handled promptly.
• Follow up with customers as needed to support their service requests and policy needs.
• Support the agent with day-to-day administrative tasks, office organization, and special projects to help keep operations running smoothly.
• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively as part of a team, as well as operate independently.
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties.
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail.